Coordinator, Centralized Leasing

Jbg Smith•Bethesda, MD

12h

About The Position

The Coordinator, Centralized Leasing supports JBG SMITH’s residential centralized leasing process. As a member of the Centralized Leasing team, the coordinator handles applicant screening and qualification, generates new and renewal leases, supports employee housing agreements and records, and oversees housing authority account setup and documentation processes. The position requires proficiency with Yardi, clear communication with applicants and site teams, careful attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Requirements

Proficiency in using Yardi software.
Strong understanding of screening policies and the lease generation process.
Excellent written and verbal communication skills.
Ability to handle multiple tasks and prioritize effectively.
Customer service orientation with a focus on responsiveness.
Ability to work independently and collaboratively.
Comfort embracing and utilizing technology.
Strong attention to detail and comfort working within deadlines.
Ability to work well in a fast-paced environment.

Responsibilities

Handle the applicant screening and qualification process within Yardi.
Understand screening policies and serve as a subject matter expert who can clearly explain the leasing process to prospects.
Respond to applicant questions and issues within CRM IQ and support a smooth process for applicants and future residents.
Generate all new leases within Yardi and ensure lease charges are correct and compliant.
Generate employee occupancy and ancillary agreements and track employee housing details in Yardi.
Set up accounts with housing authorities and work with site teams on documentation and the overall process.
Generate all renewal leases within Yardi and ensure lease charges are correct and compliant.