Coordinator, Campus Operations and Student Services - Athens

Piedmont University•Athens Campus, GA
•Onsite

About The Position

The Coordinator of Campus Operations and Student Services supports the day-to-day administrative, operational, financial, and student-service functions of Piedmont University’s Athens Campus. Reporting to the Director of Administrative Services, the Coordinator is a key point of contact for students, prospective students, families, faculty, staff, visitors, vendors, and community partners. The role assists with campus budget administration, purchasing, facilities coordination, student services, enrollment support, special projects, events, and supervision of student employees. The Coordinator works with University offices at both the Athens and Demorest campuses to help students and visitors receive timely assistance and connect with appropriate University resources. The position requires professionalism, initiative, organization, customer service, discretion, and the ability to manage multiple priorities in a dynamic campus environment. Duties include supporting campus operations and facilities, maintaining administrative and financial records, assisting with purchasing and budget tracking, providing front-line student and visitor assistance, coordinating appointments and enrollment activities, managing projects and events, supervising student employees, supporting campus communications and community relations, and proctoring exams for students with academic accommodations. The Coordinator may serve as an on-site resource when the Director is unavailable and perform other duties and special projects as assigned by the Director of Administrative Services.

Requirements

  • Bachelor’s degree from an accredited college or university, or 10 years of experience in a relevant professional position.
  • Two or more years of progressively responsible experience in education, business operations, student services, office administration, project coordination, facilities administration, customer service, or a related field.
  • Valid Georgia Driver’s License, or ability to obtain one within 30 days of hire, and a satisfactory motor vehicle record.
  • Demonstrated organizational and project-management skills.
  • Strong written, verbal, and interpersonal communication skills.
  • Ability to provide professional, student-centered customer service.
  • Ability to work independently, exercise sound judgment, and manage competing priorities.
  • Proficiency with Microsoft Office and ability to learn University information systems and other technology platforms.
  • Ability to work effectively with students, faculty, staff, University leadership, vendors, and community partners.

Nice To Haves

  • Experience working with budgets, purchasing, invoices, or financial records.

Responsibilities

  • Assist the Director of Administrative Services with daily administration and operation of the Athens Campus.
  • Coordinate building operations, maintenance, repairs, custodial services, deliveries, vendors, access, room scheduling, meeting spaces, classroom needs, and special facility requests.
  • Monitor campus spaces for operational, maintenance, safety, technology, and facility needs; coordinate service requests and follow up on their completion.
  • Maintain administrative records, files, inventories, documentation, and campus operational information.
  • Serve as an on-site resource when the Director is unavailable and address routine operational matters according to University policies and procedures.
  • Assist with monitoring the Athens Campus operating budgets and expenditures.
  • Process and track purchase requests, invoices, receipts, reimbursements, procurement, orders, deliveries, and vendor activity; maintain purchase and expenditure records.
  • Assist with budget reports, expense reconciliation, projections, and other financial information, and identify operational efficiencies and responsible resource use.
  • Welcome current and prospective students, families, visitors, and guests; answer general questions about the University, campus, academic programs, admissions, campus services, and student resources.
  • Provide basic admissions information and connect prospective students with the appropriate admissions representative.
  • Help students navigate routine University processes and connect them with the appropriate offices; schedule virtual or in-person appointments with University offices and follow up when appropriate.
  • Support campus visits, prospective student appointments, recruitment events, orientation activities, enrollment initiatives, and student communications.
  • Coordinate projects assigned by the Director, including timelines, task lists, participants, progress tracking, and follow-up.
  • Assist with planning and implementing campus events, meetings, recruitment activities, student programs, community events, and special initiatives.
  • Coordinate event logistics such as room setup, technology, signage, refreshments, materials, and vendors; provide logistical support for meetings with external partners.
  • Assist with recruiting, interviewing, onboarding, training, scheduling, and supervising Athens Campus student employees; assign work, monitor completion, coordinate schedules and timekeeping, and provide guidance and feedback.
  • Welcome community partners, prospective families, vendors, and visitors; represent the University professionally and assist with outreach, partnerships, tours, meetings, and community events.
  • Maintain positive working relationships with faculty, staff, students, vendors, community partners, and University offices.
  • Maintain calendars; assist with scheduling meetings and appointments; distribute campus announcements, event information, student communications, and operational updates.
  • Maintain campus contact lists, vendor information, project documentation, and administrative resources; organize data for reports, enrollment initiatives, budget planning, and operational decisions.
  • Handle confidential and sensitive information with appropriate discretion.
  • Assist with proctoring tests and exams for students with academic accommodations.
  • Perform other duties and special projects as assigned by the Director of Administrative Services.
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