Coordinated Services Facilitator

County of Adams•Friendship, WI

About The Position

Performs intermediate skilled human service work providing person-centered treatment, recovery, and support services to assigned clients in community-based behavioral health and long-term support programs. Programs include the Comprehensive Community Support Program (CCS), Coordinated Services Team (CST), Community Support Program (CSP), and Children’s Long-Term Support Medicaid Waiver Program (CLTS). The role conducts assessments; develops and implements person-centered service plans; coordinates service delivery; provides ongoing case management, crisis-needs assessment, and client advocacy; and participates in the after-hours mobile and on-call crisis system. Work is performed under the direction of the Coordinated Services Manager and/or Supervisor. The position uses a trauma-informed approach and works with clients, teams, external agencies, and community partners. It maintains records and documentation in accordance with applicable guidelines and policies, represents the Health and Human Services Department at professional meetings and community events as required, and consults with and receives supervision from other agency professionals. Other related duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

Bachelor’s degree in vocational rehabilitation, psychology, social work, or a related field, and moderate experience working with specified target groups, such as children with disabilities or individuals with behavioral health needs; or an equivalent combination of education and experience.
Certification as a long-term care and children’s functional screener.
Must pass a Wisconsin Department of Justice and Department of Health and Family Services background check.
Valid Wisconsin driver’s license.
Thorough knowledge of County and department policies and procedures, including emergency and inclement weather policies.
Ability to prioritize and manage multiple concurrent projects; organize time; anticipate, plan for, and respond to changing circumstances; and maintain attention to detail.
Thorough knowledge of conducting assessments for person-centered plans and case management documentation.
Ability to maintain client records in accordance with existing policies and procedures.
Ability to perform arithmetic computations using whole numbers, fractions, and decimals.
Ability to operate standard office equipment and use standard office and position-specific software.
Ability to communicate effectively verbally and in writing and establish and maintain effective working relationships with coworkers, supervisors, other departments, and the general public.
Ability to meet the physical demands of the job, including occasional exertion of up to 25 pounds, and the described communication, mobility, and work tasks.

Nice To Haves

Certified Social Worker.

Responsibilities

Provide person-centered treatment, recovery, and support services using a trauma-informed approach.
Conduct assessments for person-centered plans.
Coordinate delivery of services described in clients’ recovery plans.
Organize monthly, semi-annual, and annual team meetings.
Maintain client records in accordance with regulatory guidelines, policies, and procedures.
Prepare accurate and timely case management documentation.
Assess crisis needs, provide client advocacy, and participate in the after-hours mobile and on-call crisis system.
Serve as the Health and Human Services Department point of contact for assigned external agencies, programs, or services.
Represent the department at professional meetings and community events as required.
Consult with and receive supervision from other professional staff within the agency.
Perform other related functions and duties as assigned or required.