Coordinated Entry Research Analyst

City of New York•New York, NY

19d

About The Position

The Coordinated Entry Research Analyst is a City Research Scientist II in the Office of Supportive Housing and Specialized Services within the Human Resources Administration’s Housing Services Administration. The role supports the Director of Coordinated Entry and the Senior Research Analyst by conducting research and evaluation to inform the development and implementation of NYC’s Coordinated Assessment and Placement System (CAPS). CAPS is the city’s coordinated-entry system for assessing and referring homeless and at-risk clients to appropriate permanent housing programs. The analyst evaluates CAPS operations and outcomes, responds to data and analytic requests, monitors administrative data, supports federal reporting to HUD, and contributes to research and evaluation across agencies. The position involves extracting and analyzing data with non-automated SQL and SPSS code; preparing visualizations, reports, memos, and presentations; and communicating findings to internal and external stakeholders. The work schedule is Monday through Friday, 9 a.m. to 5 p.m.

Requirements

For appointment to Assignment Level II and above, candidates must meet one of these pathways: a doctorate in an appropriate physical, biological, environmental, or social science field plus one year of full-time responsible supervisory, administrative, or research experience in the appropriate specialization; a master’s degree in an appropriate field plus three years of responsible full-time research experience in the appropriate specialization; or equivalent education and/or experience.
All candidates must have at least a master’s degree in an appropriate field of specialization and at least two years of the specified research experience.
Two years as a City Research Scientist Level I may substitute for the experience required under the doctorate or master’s degree pathways.
The position is subject to a minimum one-year probationary period.

Responsibilities

Conduct descriptive, process, and outcomes research using CAPS data to identify operational efficiencies, assess model fidelity, and inform operational performance measures.
Extract CAPS information using non-automated SQL and SPSS code, and review, quantify, and analyze data using research methodologies.
Design, execute, and analyze CAPS data analyses in support of DSS/HRA supportive housing policy directives and requests from leadership and external stakeholders.
Develop non-automated ad hoc SQL code to extract and analyze complex data sets.
Design, prepare, and present data visualizations; disseminate findings through memos, reports, Local Law submissions, and presentations.
Monitor administrative CAPS data for survey, application, determination, rapid-rehousing, and vacancy-control modules; record observations and develop new recording systems as needed.
Communicate data findings to internal and external stakeholders.
Prepare responses to legal and media requests, including extracting and analyzing CAPS data with non-automated SQL code.
Support federal reporting to HUD by validating, troubleshooting, and uploading file sets extracted from CAPS into NYC’s HMIS data warehouse.
Collaborate with the Office of Business Strategies and Solutions to refine file-generation logic as needed.
Conduct data sharing in support of intra- and interagency research and evaluation efforts.
Review literature and data to evaluate the validity and reliability of prior studies and reports for developing research questions and future report methodologies.
Perform other related duties as directed.