Coordinated Entry Housing Specialist

Orange County Government • Housing Department- 3rd floor, NC

20h

About The Position

The Orange County Housing Department is hiring a Coordinated Entry Housing Specialist to provide direct customer service to people experiencing a housing crisis. The position helps people navigate housing resources for homelessness prevention, emergency response involving shelter, and permanent housing.

The position works under the general supervision of the Homeless Services Coordinator. It exercises independent judgment within applicable rules, regulations, policies, and procedures when planning and carrying out work and making decisions about needs and requests. Supervision of others is not a responsibility of this position. Related work is performed as required. A background check is required, and employment cannot begin until the employee has successfully cleared it.

Requirements

• High school graduation or GED equivalency, and three years of direct work experience in housing, human services, or homelessness programs; or an equivalent combination of training and experience. A higher degree does not substitute for work experience.
• Possession of, or ability to readily obtain, a valid North Carolina driver's license for the type of vehicle or equipment operated.
• Successful clearance of a background check is required before employment can commence.

Nice To Haves

• Prior experience working with individuals impacted by housing crises is strongly preferred.
• Prior experience working with housing programs is preferred.
• Bilingual applicants are encouraged to apply.

Responsibilities

• Provide direct customer service to people in housing crisis.
• Assist people as they navigate housing resources for homelessness prevention, emergency response involving shelter, and permanent housing.
• Plan and accomplish work and make decisions regarding needs and requests within applicable rules, regulations, policies, and procedures.
• Perform related work as required.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED