FAIRBANKS COOKS

Hollywood Casino Tunica • Tunica Resorts, MS

7h

About The Position

PENN Entertainment is hiring cooks for a fast-paced, high-volume food service operation. The role provides responsive customer service to culinary team members and buffet guests while preparing food to guests’ specifications and maintaining food quality, cleanliness, and safety. Cooks also help guests with information about food items and casino events, and maintain their workstations, supplies, equipment, and utensils in accordance with company procedures and established health and safety standards.

Requirements

• High school diploma or GED.
• Five years of prior experience as a cook in a high-volume food service operation.
• Knowledge of kitchen sanitation and the operation and maintenance of kitchen equipment.
• Basic knowledge of food preparation techniques.
• Knowledge of weights, measures, and recipe yield.
• Possess and maintain culinary tools, including knives, needed to perform job functions.
• Ability to read, write legibly, understand, and speak English.
• Excellent customer service and communication skills.
• Availability to work the required schedule, which may include nights, weekends, holidays, and overtime.
• Meet professional appearance standards prescribed by company policy and maintain a neat, professional, well-groomed appearance in accordance with company appearance and dress standards.
• Physical mobility with reasonable accommodation; ability to respond to visual and oral cues and work in constricting areas.
• Ability to tolerate high temperatures and industry-standard cleaning and sanitizing chemicals.
• Ability to work at a fast pace in often crowded or noisy environments.
• With reasonable accommodation, ability to push, pull, carry, and lift up to 25 pounds, and to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance while performing duties in varying work areas, including confined spaces.

Responsibilities

• Provide fast, friendly, professional, and responsive customer service to culinary team members and buffet guests; greet guests approaching the station.
• Maintain accurate information about food items, including preparation techniques, seasonings, and ingredients.
• Prepare appetizers, entrees, and desserts to guest requests and specifications using proper cooking methods; handle, store, and rotate food in accordance with health and safety standards.
• Slice, dice, chop, and prepare raw products.
• Carve meats, portion food onto serving plates, add gravies and sauces, and garnish plates as required.
• Wipe counters, sinks, and floors and maintain designated areas in accordance with health and safety standards.
• Maintain workstation par levels of operating supplies and food products, obtaining replacement stock from warehouse inventory according to procedure.
• Operate and maintain equipment and utensils according to established guidelines and safety procedures.
• Provide personalized service and use guests’ names when possible.
• Know and promote current casino events and programs, and provide directions to casino areas.

Benefits

• Wellness programs supporting financial, physical, and mental well-being.
• Day-one medical coverage may be available depending on position.
• 401(k) matching may be available depending on position.
• Annual performance bonus may be available depending on position.
• Paid time off earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED