Converged Sales Manager

AT&T•San Jose, CA

About The Position

AT&T is hiring a Converged Sales Manager for its Technology Sector Strategic Accounts organization. The manager will lead and develop a team of B2B outside sales professionals responsible for growing relationships with existing named technology accounts. The role focuses on capturing demand for high-capacity fiber and mobility solutions driven by AI infrastructure growth, expanding solution adoption, strengthening retention, and delivering measurable revenue results. The manager will guide sellers in developing account strategies, building executive relationships, and navigating complex customer needs. They will coordinate with technical, service, product, pricing, operations, and other internal teams to shape and deliver solutions. The position includes managing team performance, pipeline and forecasts, resource allocation, customer risks, and regular operating reviews and coaching. Sales employees primarily acquire new business and conduct customer meetings at customer locations. When not in the field, they are expected to collaborate with their team from their assigned office location and place of work. The role is based in one of the listed locations: Bellevue, Washington; Denver, Colorado; Los Angeles, Pleasanton, Sacramento, San Diego, San Francisco, or San Jose, California. The position offers a competitive base salary and performance-based commission. The posting states that target annual earnings are expected to range from $185,600 to $252,800, with top performers potentially earning $350,000 or more. It also lists a base salary range of $110,600 to $177,800 plus commission.

Requirements

  • 8 or more years of related sales experience, including experience in complex B2B or enterprise sales environments.
  • Demonstrated experience leading, coaching, or developing quota-carrying sales professionals and improving execution against measurable goals.
  • Experience growing existing customer relationships through strategic account planning, retention, renewals, cross-sell, upsell, or broader solution adoption.
  • Ability to build credibility with senior customer stakeholders and guide complex, multi-stakeholder sales and account decisions.
  • Strong product, pricing, pipeline, forecasting, and performance-management capabilities.
  • Sound judgment in resolving complex customer and business issues.
  • Ability to collaborate with technical, service, product, pricing, operations, and leadership teams to deliver customer outcomes.
  • Ability to use customer, market, and performance insights to prioritize opportunities, allocate resources, and improve team results.
  • Bachelor’s degree (BS/BA).

Nice To Haves

  • Working knowledge of high-capacity networking solutions such as wavelength, DIA, DWDM, MOFN, cloud interconnect solutions, and dark fiber.

Responsibilities

  • Recruit, develop, and retain sales talent, building a skilled, accountable team with a winning culture.
  • Lead the team in pursuing high-capacity fiber opportunities created by AI infrastructure growth and positioning AT&T as a network partner to technology companies.
  • Coach sellers to build and execute account plans that deepen customer relationships, uncover whitespace, mitigate renewal risks, and drive revenue, retention, and expansion.
  • Guide the team in executive discovery, business reviews, and outcome-focused customer conversations.
  • Set expectations and priorities, inspect pipeline and forecast quality, monitor performance metrics, and take timely action to improve sales and financial results.
  • Apply knowledge of high-tech business models, market dynamics, and customer priorities to account strategy and solution positioning.
  • Coordinate with technical, service, product, pricing, operations, and other cross-functional teams to develop solutions for complex customer needs.
  • Use customer feedback, data, and market insight to address problems, improve sales practices, and focus resources on high-value opportunities.
  • Manage resource allocation, escalate material customer or execution risks, and resolve complex issues using sound judgment.
  • Maintain operating rhythms including one-to-ones, account and pipeline reviews, forecast reviews, and performance coaching; communicate progress, risks, and actions to leadership and partners.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays
  • Paid parental leave
  • Paid caregiver leave
  • Additional sick leave may be available, subject to applicable state and local law
  • Adoption reimbursement
  • Short-term and long-term disability benefits
  • Life and accidental death insurance
  • Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal
  • Employee Assistance Programs (EAP)
  • Employee wellness programs
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone
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