Convention Manager

DanceOne•, (Multiple States)

2d•Hybrid

About The Position

The Convention Manager plans, executes, and manages every aspect of an assigned dance convention tour. The role owns event logistics, media coordination, and travel operations, and is accountable for delivering a high-quality experience for dancers, studios, and faculty. Working closely with Events, Marketing, Production, and Operations, the Convention Manager ensures seamless event operations consistent with DanceOne’s standards. Weekday work includes office administration, registration, and tour preparation; on event weekends, the role is the on-site owner of the show and decision maker. The position is hybrid, with weekdays at the corporate office and event weekends at assigned venues. It requires approximately 20 event weekends annually, typically traveling Thursday through Sunday, as well as required summer events and Nationals assignments that usually involve 7–10 consecutive days on site. Hours may start early, end late, or involve split shifts. The role manages on-site event staff, artists, and crew during assigned events and reports to the National Director.

Requirements

Associate degree or higher.
At least two years of general office experience.
Availability to travel and work approximately 20 event weekends per year, typically Thursday through Sunday, including early mornings, late evenings, and split shifts.
Availability to travel for and work required summer events and Nationals, typically 7–10 consecutive days per event.
Ability to travel by air and share a hotel room with assigned company associates; ability to obtain and maintain a passport if assigned to international events.
Strong attention to detail and excellent organizational skills.
Proficiency with Word, Excel, Google Workspace, Teams, Slack, publishing tools, and database systems.
Proven ability to manage multiple assignments and keep them organized.
Excellent English speaking, listening, reading, and writing skills.
Professionalism and discretion, including the ability to maintain confidentiality.
Ability to lift up to 30 pounds unassisted.
Ability to work in a contemporary shared office environment and at event venues with loud music and dark work areas with professional lighting.
Ability to handle regular air and ground travel, long event days, extended time on foot, and consecutive multi-day event runs.
Ability to work effectively both independently and as part of a team, adapt to changing venues and schedules, prioritize under pressure, and provide service to demanding customers.

Nice To Haves

Firsthand knowledge of the dance convention business, such as experience as a dancer, studio professional, artist, or convention and competition staff member.
Prior experience in entertainment, music, live theatre, or live production.
Experience coordinating group air, ground, and hotel travel.
Experience managing a brand or event social media presence.

Responsibilities

Plan and manage the assigned tour, developing and implementing event plans and schedules for every stop.
Oversee event setup, operations, and breakdown from load-in through load-out.
Coordinate with the Events department on venues and vendors to ensure logistical needs are met.
Support planning and on-site execution of summer events and Nationals, including extended multi-day assignments.
Serve as the on-site decision maker and troubleshoot issues as they arise.
Provide customer service to dancers, studio owners, parents, and artists throughout event weekends.
Manage registration staff, demonstrators, artists, and overall event operations.
Set the operations schedule and manage staff tasks during events.
Work with Marketing on media strategies and promotional materials, including participating in bi-weekly marketing calls.
Coordinate interviews and media coverage during events.
Manage and maintain the tour’s social media presence, including live event posts on weekends.
Arrange air and ground travel for staff, faculty, and crew, and organize hotel accommodations with host hotels.
Guide and support attendees with travel arrangements, visa requirements, and itineraries.
Monitor and optimize travel budgets.
Process event registrations and make edits to meet client requirements.
Handle registration-related phone calls and email with consistent responsiveness.
Conduct weekday office duties and provide administrative support for daily operations.
Prepare and pack for weekend tour operations.
Track expenses and receipts accurately and submit them on schedule.
Complete clerical tasks, including sorting, preparing mailers, and handling information requests.
Prioritize tasks, anticipate tour needs, and perform additional duties as assigned.

Benefits

Medical insurance through Aetna, with PPO and HMO plan options.
Dental and vision coverage through Guardian.
Health Savings Account with a $500 employer contribution.
Flexible Spending Accounts for healthcare and dependent care.
401(k) with a 4% company match on the first 5% contributed, eligible after three months.
Group and voluntary life and AD&D coverage.
Employee Assistance Program.
Generous paid time off.
Employee discount programs.
InsurChoice voluntary benefits program.
Employee-focused socials and a casual work environment with an entrepreneurial atmosphere.