Convention Linen Attendant - On-Call
About The Position
The Convention Linen Attendant receives, stocks, and maintains inventory levels of clean banquet linen and sorts soiled linen for collection by the linen-cleaning vendor. The role also supports banquet-event setup by retrieving and relocating equipment and materials, provides courteous service to guests and other Members, and maintains clean, safe, and sanitary banquet service areas and equipment. Additional duties include inventory tracking, cleaning and organizing storage and back-of-house areas, maintaining uniform and grooming standards, and communicating with management by radio when requested. Duties may be added or modified as necessary.
Requirements
- Must be at least 18 years of age.
- High school diploma or equivalent required.
- Basic knowledge and understanding of inventory procedures.
- Strong written and verbal English communication skills.
- Excellent customer-service skills and a polished appearance and demeanor.
- Ability to learn and maintain knowledge of company and department rules, regulations, policies, and procedures.
- Ability to respond to common inquiries from Members or guests.
- Excellent organizational skills and ability to work under time constraints and deadlines with attention to detail.
- Ability to maintain the confidentiality of sensitive information.
- Must be willing and able to work a flexible schedule that includes nights and weekends.
- Ability to work in a fast-paced, busy, and somewhat stressful environment.
- Must be able to qualify for licenses and permits required by federal, state, and local regulations.
- Ability to read and interpret English-language safety rules, operating and maintenance instructions, and procedure manuals, and to communicate verbally in English.
- Ability to apply common-sense understanding to written, oral, or diagram-based instructions and address problems involving several concrete variables in standardized situations.
- Able to meet the physical demands of the role, including standing, handling objects, reaching, and lifting or moving loads up to 100 pounds.
Responsibilities
- Receive, stock, and maintain pars of clean banquet linen.
- Sort soiled linen and take it to the designated location for collection by the linen-cleaning vendor.
- Retrieve, gather, and relocate equipment and materials needed to set up banquet events.
- Provide prompt, courteous service to banquet guests and maintain a friendly atmosphere.
- Provide timely, quality service to internal and external guests in accordance with established standards.
- Maintain safe and sanitary banquet service areas and equipment.
- Maintain an accurate linen inventory.
- Assist other banquet Members when needed.
- Perform side work, including cleaning, trash removal, vacuuming, dusting, sweeping, wiping surfaces, and organizing storage rooms and back-of-house areas.
- Maintain the required uniform and comply with grooming and dress-code standards.
- Communicate with management by radio in a timely manner when called upon.
- Perform additional or modified duties as necessary.
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What This Job Offers
Education Level
High school or GED
