Controls Service Tech III

TDIndustries•Lubbock, TX

3d•Onsite

About The Position

The Service Technician III – Controls serves as a senior-level front-line resource by providing technical support, guidance, and training to other service technicians. This role is responsible for performing diagnostics, maintenance, and repair services on a variety of building automation and control systems.

Requirements

High School Diploma or GED is required
5-7 years of hands-on experience in advanced controls installation, programming, and troubleshooting
Fundamentals of A/C electrical circuits and low voltage D/C electrical circuits and operation
Hands on experience with one or more controls platforms (Siemens, Distech, JCI, Inet, etc.)
Access controls and lighting controls installations and programming skills
Advanced controls programming and troubleshooting skills
Must have ability to read and interpret blueprints, wiring diagrams, and device data sheets
Must have ability to use testing and metering devices
Familiar with Windows operating systems and software
Professional demeanor, solid interpersonal skills with good written and oral communication capability
Demonstrates strong business ethics at all times

Nice To Haves

Two-year technical degree in related field is preferred
Tridium AX/N4, Distech, Siemens, and Siemens Desigo Certification

Responsibilities

Proficiently handles the installation, programming, troubleshooting, and repair of advanced control systems.
Diagnoses system performance through observation, testing and setup as required by trade/position. Performs planned maintenance and inspections as indicated in the service agreement. Proficiently operates hand tools, power tools, gauges and measuring equipment.
Efficiently completes service contracts, quoted projects, and responds to demand service calls as per instructions. Cultivates enduring client relationships by providing detailed explanations of work completed to ensure customer satisfaction. Maintains open communication channels and meticulously documents project progress for all stakeholders.
Serves as a front-line resource to service technicians through technical support. Coordinates the work of subcontractors, and trains and provides guidance to technicians.
Participates in technician on-call-stand-by rotation as dictated by business unit policies and procedures.
Coordinates multi-tech service calls.
Completes documentation of invoicing, commissioning, and checkout data based on hours worked and materials or equipment used to complete the service.
Safely drives a motor vehicle and trailer, follows requirements of company vehicle driving policy and adheres to all company safety requirements.
Maintains equipment, tools, and inventory stock on service vehicle.
Purchases materials and issues purchase order numbers to suppliers. Uses technology/software to create and modify programming such as graphics, data bases, sequences, etc.