Control Room Supervisor

75035fc6-bd6d-4aae-bbc2-5ec6ab98eb64 • Sahuarita, AZ

1d

About The Position

The Control Room Supervisor provides focused leadership for shift-based control room operations across mine, fleet, and processing interfaces. Acting as the operational bridge between control room personnel and site leadership, the supervisor works closely and continuously with the Operations Supervisor to align real-time execution with shift production goals and mine plans. The role directly supervises control room operations across mine and mill interfaces, leading and developing team members such as Command Controllers and Builders while reinforcing safety, procedural discipline, and continuous operational performance.

The supervisor coordinates fleet setup, material routing, and processing inputs with the Operations Supervisor and field leadership. The role ensures systems and decision-support routines are properly configured and followed, maintains situational awareness, manages deviations and escalations, and communicates across teams by two-way radio. It also oversees shift handovers and operational data logging to support clear priorities, risk transfer, and accurate reporting. The position includes access to leadership coaching, task-readiness programs, and cross-functional training.

Requirements

• High school diploma or GED equivalent.
• At least 3 years of experience in open-pit mining, control room operations, dispatch, or centralized operational coordination environments.
• Complete the company's 4-week paid training seminar upon hire.
• Demonstrated frontline leadership or supervisory experience managing teams in a fast-paced control room setting.
• Ability to communicate clearly, authoritatively, and calmly over two-way radio channels under pressure.
• Strong decision-making, conflict-resolution, priority-setting, and negotiation skills.
• High procedural discipline and commitment to reinforcing standard operating procedures.
• Current and valid driver's license.

Nice To Haves

• College diploma or university degree in a related technical or management field.
• Strong spatial reasoning and multi-monitor navigation skills, such as CAD/GIS mapping, fleet dispatch platforms, or complex spatial simulation software.
• Frontline management or formal supervisory leadership training.
• MSHA certification, or ability to obtain certification.

Responsibilities

• Lead, supervise, and develop the control room team, including Command Controllers and Builders, and promote procedural discipline, safety, and continuous operational performance.
• Direct shift-based control room operations across mine and mill interfaces.
• Partner with the Operations Supervisor and field leadership to align fleet setup, material routing, and processing inputs with shift production targets.
• Ensure control room computer systems, fleet setups, and decision-support routines are configured at shift start and followed throughout operations to meet performance KPIs.
• Maintain situational awareness across mine and processing interfaces, intervene when conditions deviate from plan, adapt tactics, and promptly escalate critical incidents.
• Communicate clearly and professionally over two-way radio channels with control room teams, field supervisors, and maintenance leadership.
• Lead shift handovers and oversee operational data logging to ensure risk transfer, priority setting, and reporting integrity across rotations.

Benefits

• Annual performance bonuses.
• Affordable medical, dental, and vision benefits for employees and their families.
• Company-paid life insurance, AD&D, and short- and long-term disability.
• 401(k) plan with employer contribution.
• Employee Share Purchase Plan with contribution matching.
• Employee Assistance Program.
• Tuition assistance.
• Paid time off, paid sick time, and holiday pay.
• Regular performance appraisals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED