Control Room Operator / Sheriff's Office

Unified Government of Athens-Clarke County•Athens, GA

8d•Onsite

About The Position

The Control Room Operator provides surveillance and security control of doors and gates at the jail facility. The role monitors, receives, and prioritizes CCTV, radio, intercom, and telephone communications related to movement in and around the facility, and monitors and reports life-safety alarm activations. The position is safety-sensitive and subject to random drug testing. It is classified as non-exempt and requires satisfactory completion of a 12-month probationary period. The assigned schedule is a 12-hour shift from 7:45 to 7:45, permanently assigned to either days or nights at the Sheriff’s or designee’s discretion. Weekends and holidays are included, overtime is required from time to time, and work on religious holidays may be required. The position is designated as an emergency position and requires attendance during emergency conditions. Regular and predictable attendance and cooperative work with others are required. Applicants must have a high school diploma or equivalent and be at least 18 years old. Previous law enforcement or corrections experience is not required. The position requires the ability to operate control-room equipment, communicate effectively, maintain logs and reports, and exercise independent judgment in routine and non-routine situations. Physical demands are at the sedentary-work level, including occasional exertion of up to ten pounds and the ability to operate equipment and perform tasks involving mobility, coordination, and communication.

Requirements

High school diploma or equivalent.
Must be at least 18 years of age.
Previous law enforcement or corrections experience is not required.
Complete a 12-month probationary period.
Regular and predictable attendance; cooperative work with others.
Ability to operate equipment used in the role, including computers, telephones, radios, recorders, and control panels.
Oral and written communication skills, including maintaining logs, records, and reports.
Ability to communicate effectively with supervisors and staff.
Ability to apply independent judgment in routine and non-routine situations.
Ability to comprehend and apply military time, departmental policies, and procedures.
Ability to plan, organize, and prioritize daily work activities.
Physical ability to operate equipment and perform required movements and tasks, including pushing, pulling, fingering, grasping, seeing, talking, hearing, and repetitive motions; occasional force of up to ten pounds.
Ability to work under minimum stress when confronted with an emergency.

Responsibilities

Operate Central Control panels and manage entry authorization by confirming visual identification, badges, or other designated authorization.
Control all entry and exit doors and gates accessible to people inside the facility.
Control perimeter entry and exit gates, permitting authorized vehicles to enter or leave only after positive identification.
Notify appropriate staff when vehicles or pedestrians enter.
Monitor video surveillance and security and internal/external radio transmissions related to the facility.
Monitor security intercoms and the in-house telephone system.
Activate jail security staff when officer backup appears necessary.
Initiate or maintain continuous radio contact with members and supervisors involved in disturbances, emergencies, or unusual situations.
Provide backup panel control of housing areas as needed.
Monitor internal and external life-safety alarms, including panels, doors, and gates.
Notify appropriate authorities, including fire, ambulance, and police, in emergencies.
Maintain a daily activity log, written or computer-generated, documenting movement and activity as specified in the Central Control Post Order.
Maintain cleanliness of the Central Control area.
Perform other duties as assigned.