Contracts Administrator

Fisher's Technology•Boise, ID

About The Position

Fisher's Technology, a Loffler Company, is seeking an entry-level Contracts Administrator. The position supports contract administration and billing, including maintaining Maintenance Agreements in a database, monitoring renewals, assisting with revisions and cancellations, and ensuring contract integrity, profitability, and accurate billing. It also involves collecting equipment meter readings, maintaining meter-collection software, assisting Accounting with billing issues, and providing customer account information to the Sales Team. The role requires completing detailed processes accurately, managing multiple workload queues, and occasionally cross-training in departmental responsibilities.

Requirements

  • At least 1 year of experience in a related field or another professional business environment.
  • Experience with Microsoft Office products, including Excel, Word, Teams, and Outlook.
  • Ability to provide professional customer service to internal and external customers.
  • Excellent written and verbal communication skills.
  • Ability to handle a variety of situations in a tactful, mature, and cooperative manner.
  • Highly organized, self-starting, and strong work ethic.
  • Ability to manage multiple projects simultaneously with close attention to detail.
  • Ability to work well in a fast-paced team environment.

Nice To Haves

  • Associate's or Bachelor's degree (preferred but not required).

Responsibilities

  • Maintain Maintenance Agreements in the database and monitor contract renewals.
  • Assist with contract revisions and cancellations, and support contract integrity, profitability, and billing.
  • Collect meter readings from contracted equipment, such as copiers and printers, and enter meter data accurately for billing.
  • Support and maintain meter-collection software with customer and vendor information.
  • Assist Accounting with Maintenance Agreement billing issues and discrepancies, escalating issues to Leadership as needed.
  • Provide the Sales Team with customer account information, including billing history, contract specifications, and account reviews.
  • Create custom invoices for major accounts as assigned.
  • Manage multiple workload queues with a high degree of accuracy and attention to detail.
  • Occasionally cross-train in departmental responsibilities.

Benefits

  • Employer-paid life insurance and disability
  • Paid time off
  • Paid sick time
  • Volunteer time
  • Paid holidays
  • Bereavement leave
  • Parental leave
  • Flexible spending account (FSA)
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) with employer match
  • Tuition reimbursement
  • Career advancement opportunities
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