Contracts Administrator Lead

reliance•El Paso, TX

About The Position

The Contracts Administrator Lead develops, tracks, and maintains the customer base for assigned contracts and completes and maintains customer contract forms. The role provides customer service in line with AMI Metals' policies and objectives, interfaces with customers in assigned territories, and generates sales and profits from the assigned contract base. The position also processes customer orders, provides feedback to management and administrative departments, helps maintain accounts receivable integrity, executes management's contract-development strategy, participates in company and departmental meetings, and handles customer reporting and forecast reviews. Where applicable, this position directly supervises Contract Assistant(s). Supervisory duties include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; advising Contract Management on performance; and addressing complaints and resolving problems.

Requirements

College education, six to twelve months of related experience, or an equivalent combination of education and experience.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
Ability to solve practical problems involving a variety of concrete variables where limited standardization exists.
Ability to interpret instructions furnished in written, oral, diagram, or schedule form.
Ability to work irregular hours.

Responsibilities

Develop, track, and maintain the customer base for assigned contracts.
Complete and maintain customer contract forms.
Provide customer service consistent with AMI Metals' policies and objectives.
Interface with customers in assigned territories, including generating sales and profits from the assigned contract base.
Process customer orders.
Provide feedback to management and administrative departments.
Assist in maintaining accounts receivable integrity with customers in the assigned territory.
Execute management's strategy for contract development.
Participate in departmental and other company meetings.
Prepare customer reporting and review forecasts.
Where applicable, supervise Contract Assistant(s), including interviewing, hiring, training, assigning and directing work, appraising performance, advising Contract Management on performance, addressing complaints, and resolving problems.