Contracts Administrator I (CONTR006325)

RBC•Tucson, AZ

10d•Onsite

About The Position

The Contracts Administrator I is responsible for the coordination and administration of customer proposals, order processing and product returns. Manages assigned customer accounts focusing on customer satisfaction. Under general supervision, ensures contract compliance to customer requirements on proposals and orders. Possess strong coordinating and organization skills and the ability to prioritize ever changing customer needs.

Requirements

High School Diploma or GED equivalent and relevant work experience
Excellent written and oral communication skills
Strong organizational and prioritization skills
Proficient in Microsoft Office Suite
Effective management of multiple fluctuating priorities and varying deadlines
Team player who can also work independently
Thrives in high pressure environment

Nice To Haves

Bachelor’s Degree (Business preferred) OR Associate’s Degree and 2 years of experience in sales or customer service
Previous Contract Administration/Customer Service Experience
Knowledge of FAR, DFAR, CUI and ITAR

Responsibilities

Customer service, communications and relationship management for assigned accounts
Contract management, administration, and compliance including negotiation and management of scope of work, terms and conditions, LTA’s, non-disclosure agreements, ongoing compliance, changes, etc.
Monitor, management, and resolution of directed changes, cancellations, terminations, and associated claims
Order acknowledgement, processing, modifications, and maintenance of contract files
Support functional departments as necessary to meet customer requirements
Prepare, submit, and manage RFPs/RFQs including qualifying opportunities, strategy development, cost estimating, pricing strategy, management approvals, submittmits, follow-ups, and closing
Coordinate product returns, repairs, and warranty claims
Coordinates customer visits and meetings