Contract Billing Coordinator

PARR•Hillsboro, OR

4d•$24 - $29•Onsite

About The Position

The Contract Billing Coordinator facilitates Single Line Billing (SLB) for customers who pay by purchase order (PO), ensuring billing is completed promptly and reconciled to the price agreed upon with the customer. The role provides responsive, high-quality service to the Sales Team, Account Management Team, employees, and contractors. The successful candidate is organized, detail-oriented, accurate, adaptable, able to work with minimal supervision, and committed to improving processes and working collaboratively with Sales and Account Management. The position is based at a lumber location and involves coordinating with Contractor Sales Representatives, Sales Coordinators, Account Management, Regional Sales Managers, Directors, and other departments. It requires routine use of ERP systems, Outlook, Excel, and office equipment.

Requirements

Proficiency in Microsoft Word, Excel, and Outlook.
Ability to type at least 40 words per minute.
Mathematical proficiency.
Ability to speak, write, and read English.
Ability to operate a personal computer, telephone, photocopier, fax machine, scanner, and other necessary office equipment.
Knowledge of retail and contractor sales principles, practices, and protocols.
Ability to work cordially, professionally, and diplomatically while providing a high level of customer service in a dynamic environment.
Sound judgment when handling sensitive business matters with internal and external customers.
Ability and willingness to change processes, tools, or procedures to improve workplace outcomes and customer service.
Strong communication skills across management and employee levels, including in-person, written, email, telephone, and public speaking to medium-sized groups.
Strong focus, planning, organizational, and time-management skills; ability to manage changing priorities and multiple projects, meet deadlines, and adapt to a changing business environment.
Ability to work independently and as part of a team with a positive attitude, patience, strong work ethic, and commitment to excellence.
Ability to think and respond quickly to changing circumstances.
Ability to work indoors in a normal office environment for an entire day.
Ability to sit and/or stand for extended periods.
Ability to grasp, talk, hear, and operate a computer and keyboard.
Ability to lift, push, or pull up to 50 pounds and carry objects 50 feet.

Nice To Haves

Bachelor’s degree.
Experience in the building material industry.
Knowledge of dimension lumber, panel products, and other building materials.

Responsibilities

Set up internal and external jobs for all Single Line Billing accounts.
Ensure submitted billing sheets are properly completed.
Track billing dates.
Reconcile amounts billed to internal accounts against job PO amounts.
Submit required true-up amounts to the Account Management Team.
Facilitate billing to external customer accounts.
Work with Customer Service Representatives and Sales Coordinators on job setup, roof-load delivery dates, and PO variances.
Track closed contract-billed jobs and provide the Regional Sales Manager and Director with a monthly recap of profitability and sales.
Use ERP systems, Outlook, and Excel as required.
Assist the Account Management Team with variances or reconciliations as needed.
Work directly with Contractor Sales Representatives, Sales Coordinators, and the Account Management Team, and regularly coordinate with Regional Sales Managers, Directors, and other departments.
Perform other related duties as assigned.

Benefits

Two weeks of vacation per year starting on the first day, with an additional day earned for each year worked up to four weeks off.
Employee-paid sick days.
Seven holidays.
Standard medical plan with a $1,000 deductible.
Dental, vision, and Employee Assistance Program coverage.
Massage, chiropractic, and acupuncture coverage.
Flexible Spending Account and childcare pretax spending programs.
Footwear subsidy through a boot vendor after 90 days of employment.
401(k) match of up to 50% on the first 6% contributed after one year of employment, with full vesting at the end of the third year.
Additional 3% profit-share contribution to the 401(k), subject to Board approval.
Tuition reimbursement up to $2,500 per year.
Annual profit sharing; every full-time employee who worked the full year earned at least $525 for 2024.
$1,000 referral bonus.
Transparent pay structure and opportunities for promotion and merit increases.