Contract & Billing Manager

Omeda • Vernon Hills, IL

4d • Remote

About The Position

Omeda is seeking an experienced Contract & Billing Manager to oversee customer contract administration, pricing governance, billing operations, and revenue controls. The role ensures contract compliance, billing accuracy, and efficient quote-to-cash processes throughout the customer lifecycle. The manager partners with Sales, Customer Success, and Finance to maintain accurate commercial and financial data, support renewals and pricing changes, protect revenue integrity, and improve operational efficiency as the business grows.

Requirements

• Bachelor’s degree in finance, Accounting, Business, or a related field, or equivalent experience.
• At least 5 years of experience in contract administration, billing operations, Revenue Operations, Deal Desk, or a related function.
• Experience in a SaaS, subscription-based, or B2B business environment.
• Strong understanding of contract management, recurring billing, pricing governance, and quote-to-cash processes.
• Hands-on Salesforce experience, including opportunities, products, pricing, and contract administration.
• Experience with recurring billing platforms, ERP systems, or financial systems.
• Advanced Excel skills, including pivot tables, lookups, reporting, and data reconciliation.
• Strong analytical, organizational, and problem-solving skills, with excellent communication and attention to detail.
• Ability to manage multiple priorities, collaborate cross-functionally, and maintain accuracy in a dynamic environment.

Nice To Haves

• Experience with Salesforce CPQ or contract lifecycle management (CLM) systems.
• Knowledge of ASC 606 revenue recognition principles.
• Experience in pricing governance, commercial operations, or Revenue Operations.
• Familiarity with SaaS metrics, including ARR, MRR, renewals, retention, and churn.
• Experience leading process improvement, workflow automation, or systems optimization initiatives.

Responsibilities

• Prepare, review, and administer customer contracts, order forms, renewals, and amendments.
• Ensure agreements comply with approved pricing, standard terms, and company policies; escalate non-standard terms for approval; and maintain contract records, templates, and audit trails.
• Maintain pricing structures, product catalogs, and price books.
• Coordinate approved pricing and product updates across contracts, Salesforce, and billing systems, identifying inconsistencies and potential revenue leakage.
• Maintain accurate customer, opportunity, contract, and pricing data in Salesforce.
• Ensure closed-won opportunities are complete for invoicing and implementation, conduct regular data audits, and support reporting on contracts, billing, renewals, and revenue operations.
• Establish and maintain billing schedules in accordance with executed agreements.
• Process renewals, upgrades, cancellations, amendments, and pricing changes; validate invoice accuracy; and resolve billing discrepancies with internal stakeholders.
• Support month-end close, revenue recognition activities, and audit requests.
• Maintain documented procedures and internal controls, analyze contract and billing data, and identify opportunities to streamline workflows and improve quote-to-cash efficiency.
• Meet success measures that include timely and accurate contract processing, invoice accuracy, Salesforce data integrity, proactive renewal and pricing-change management, reduced billing disputes and revenue leakage, and adherence to internal controls and audit requirements.

Benefits

• Opportunities for professional development and career growth.
• Competitive salary and benefits package, including health, dental, vision, and 401(k).
• Paid time off, including company holidays, vacation, personal, and sick time.
• Remote-friendly, supportive team and collaboration.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager