Continuous Improvement & Training Coordinator

CCL Label•Sioux Falls, SD

About The Position

The Continuous Improvement & Training Coordinator coordinates, tracks, and administers employee training programs to ensure compliance with company, customer, and regulatory requirements. The role maintains training records, schedules training activities, manages learning management systems and training documentation, and works with employees, supervisors, and trainers to ensure required training is completed accurately and on time. The coordinator supports onboarding, compliance initiatives, audits, certification tracking, and continuous improvement efforts while helping foster a skilled and knowledgeable workforce. The position has no supervisory responsibilities.

Requirements

Associate degree in a related field.
Two or more years of experience in training administration, learning and development, or a related administrative role.
Strong organizational and administrative skills.
Experience maintaining confidential employee training records.
Proficiency with Microsoft Office, Excel, and training management software or LMS platforms.
Strong attention to detail and accuracy.
Excellent communication, customer service, and interpersonal skills.
Ability to prioritize multiple deadlines and maintain accurate records.
Ability to adapt to change and manage multiple projects simultaneously.
Ability to gather and analyze information to make informed decisions.

Nice To Haves

Bachelor’s degree.
Experience supporting compliance, manufacturing, quality, safety, or regulatory training programs.
Experience preparing documentation for internal, customer, or regulatory audits.

Responsibilities

Coordinate employee training programs, including onboarding, compliance, safety, and job-specific training.
Schedule training sessions and maintain training calendars.
Track employee training completion and maintain accurate training records in the Learning Management System (LMS) or other tracking systems.
Monitor training requirements and notify employees and supervisors of upcoming, overdue, or recurring training obligations.
Generate and distribute training reports, metrics, and compliance documentation to management.
Assist in developing, updating, and organizing training materials, presentations, procedures, and training records.
Serve as a point of contact for employees and supervisors regarding training schedules, requirements, and related questions.
Assist with new-hire orientation and ensure required onboarding training is completed within established timelines.
Support audits by providing training documentation and records demonstrating compliance with customer, regulatory, and company requirements.
Maintain training matrices and competency records to ensure employees are qualified for assigned job duties.
Identify gaps in employee training records and work with supervisors to ensure compliance.
Prepare training communications, reminders, and reports for employees and leadership.
Review training administration processes and recommend improvements to increase efficiency and accuracy.
Perform other related duties as assigned.