Continuing Education Specialist

Endocrine Society•Washington, DC
•$56,500 - $66,500•Hybrid

About The Position

The Program Specialist, Funded Education supports the planning, implementation, and administration of funded educational programs, including medical education company (MEC) partnerships, online learning initiatives, webinars, and fellowship programs. The role is a primary operational point of contact for assigned programs and coordinates with internal teams, faculty, subject matter experts, vendors, participants, and external partners to ensure program requirements and deliverables are completed on schedule and in accordance with educational and organizational standards. The position supports day-to-day implementation of partnerships and funded activities by monitoring timelines and deliverables, coordinating stakeholder communications, maintaining program documentation, and identifying potential issues or barriers. It administers assigned educational products in the Society’s learning management system, including setup, testing, launch, maintenance, quality control, and user support, and facilitates webinars and virtual learning activities. The role also provides administrative support for virtual and in-person educational programs, including scheduling, registration, event and vendor logistics, faculty documentation, travel arrangements, invoices, honoraria, reimbursements, and on-site support at the ENDO Annual Meeting and other programs. The position is based in Washington, DC, with a flexible hybrid work environment requiring at least two office days per week.

Requirements

  • BA/BS degree.
  • 2–4 years of relevant experience in educational program administration, continuing education, association management, healthcare education, digital learning, project coordination, or a related field.
  • Experience creating learning materials through coursework, internships, freelance work, portfolio projects, or professional experience.
  • Demonstrated ability to manage multiple priorities, track deadlines and deliverables, and follow up effectively with internal and external stakeholders.
  • Proficiency with Microsoft Office Suite.
  • Ability to work cooperatively with others and complete assignments in group settings.
  • Ability to ensure projects within areas of responsibility are completed on time, monitor programs, and take corrective action when needed.
  • Ability to anticipate potential problems and prepare contingency plans.
  • Ability to plan and organize projects, establish priorities, manage time and expenses, meet deadlines, communicate barriers, and collaborate on project completion.
  • Ability to interact and communicate with individuals at all organizational levels and organize tasks to achieve objectives.
  • Knowledge of computer software applications for word processing, spreadsheets, databases, and presentations.

Nice To Haves

  • Experience using learning management systems and online learning technologies.
  • Experience with project management tools such as Asana, Monday.com, Trello, Smartsheet, or similar platforms.
  • Familiarity with eLearning authoring tools such as Articulate Storyline, Rise 360, Adobe Captivate, or similar.
  • Familiarity with continuing education principles and accreditation requirements, such as ACCME.
  • Interest in healthcare, medical education, scientific communications, continuing education, or adult learning.

Responsibilities

  • Serve as the primary operational contact for assigned funded programs, including webinars, online learning initiatives, and educational partnerships.
  • Support MEC partnerships by maintaining timelines, monitoring deliverables, and facilitating communication among internal stakeholders, faculty, subject matter experts, vendors, and external partners.
  • Track program activities, timelines, deliverables, and requirements.
  • Communicate program requirements, deadlines, deliverables, and updates to relevant stakeholders.
  • Identify and communicate issues, delays, competing priorities, and operational barriers that may affect program delivery or success.
  • Maintain program records, reports, status updates, and documentation.
  • Recommend process improvements to increase operational efficiency and strengthen program delivery.
  • Administer assigned funded programs in the learning management system, keeping course content, enrollment, and program information accurate and current.
  • Set up, test, launch, maintain, and quality-control assigned educational products within the LMS.
  • Provide day-to-day LMS support, respond to inquiries, resolve routine issues, escalate complex concerns, and assist users with system navigation and participation.
  • Facilitate scheduled webinars and virtual learning sessions, including participant engagement, technology support, and session logistics.
  • Support preparation and delivery of learner-facing educational materials and resources.
  • Review learner-facing materials and educational products for accuracy, consistency, accessibility, functionality, and adherence to standards.
  • Recommend improvements to learner experience, educational resources, and delivery processes based on participant needs and recurring issues.
  • Administer virtual and in-person educational programs, including scheduling, meeting materials, registration support, vendor logistics, and on-site event administration.
  • Serve as a primary contact for fellows and other program participants, responding to questions and communicating requirements, deadlines, logistics, and updates.
  • Administer faculty participation processes, including agreements, disclosures, biographies, headshots, presentation materials, and other required documentation.
  • Monitor faculty deliverables and follow up to support timely submission.
  • Arrange travel and lodging for fellows, faculty, speakers, and other program participants.
  • Process invoices, honoraria, and reimbursement requests according to established policies, procedures, and timelines.
  • Provide on-site operational and administrative support for the ENDO Annual Meeting and other assigned programs, including attendee services, faculty needs, and event logistics.
  • Perform other administrative and operational duties as needed.

Benefits

  • Competitive salary and benefits package focused on well-being and financial health.
  • Generous TIAA-CREF retirement plan with 10% employer contribution.
  • Flexible, hybrid work environment.
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