Sr Continuing Education Programs Manager

Vizient•Chicago, IL

About The Position

The Sr Continuing Education Programs Manager oversees the operational delivery and coordination of Vizient's jointly accredited interprofessional continuing education (CE) program. The role manages a portfolio of accredited educational activities, provides operational guidance and coaching to CE Programs Managers, and ensures compliance with accreditation standards and organizational policies. The position collaborates with internal teams and clients to strengthen program effectiveness, improve operational processes, and support high-quality continuing education experiences. The role also supports the administration and optimization of CE learning management systems, registration platforms, and related technologies, including EthosCE. It analyzes program data and evaluation results, prepares operational reports, and communicates progress, challenges, and recommendations to CE leadership. The position requires maintaining expertise in accreditation requirements, adult learning principles, educational design, and emerging technologies. Travel is required.

Requirements

Relevant degree preferred.
At least 5 years of relevant experience.
Experience in accredited continuing education, healthcare continuing professional development (CPD), or related healthcare education environments.
Knowledge of Joint Accreditation, ACCME, ANCC, or ACPE standards.
Demonstrated ability to manage complex programs, coordinate multiple priorities, and maintain compliance in a high-volume environment.
Experience providing operational guidance, coaching, onboarding, or professional development support to colleagues.
Strong analytical, organizational, project management, and problem-solving skills, including the ability to interpret program data and recommend improvements.
Excellent written and verbal communication skills and ability to collaborate effectively across teams and with clients.
Proficiency in Microsoft Office applications, including Excel.
Experience with learning management systems, registration platforms, or related technologies.
Willingness to travel.

Nice To Haves

EthosCE experience.
Experience applying emerging technologies, including AI tools, to improve workflows and operational efficiency.
CHCP or NPD-BC certification.

Responsibilities

Manage a portfolio of accredited CE activities, including planning, implementation, evaluation, and compliance with applicable accreditation standards.
Oversee day-to-day CE program operations, workflows, and processes to promote consistency, efficiency, and service excellence.
Provide operational guidance, onboarding, coaching, and knowledge sharing to CE Programs Managers.
Collaborate with course directors, planners, faculty, and internal clients to support CE program objectives and high-quality educational experiences.
Monitor compliance with Joint Accreditation standards, accrediting organization requirements, and institutional policies, including activity documentation and timely JA-PARS reporting.
Develop and implement process improvements, standardized workflows, and operational practices to strengthen program performance and scalability.
Analyze CE activity data, evaluation results, and program performance metrics to identify trends, assess outcomes, and recommend improvements.
Support administration and optimization of CE learning management systems, registration platforms, and related technologies, including EthosCE.
Prepare operational reports, monitor program progress, and communicate findings, challenges, and recommendations to CE leadership.
Maintain expertise in accreditation requirements, adult learning principles, educational design, and emerging technologies.
Travel as needed.