Contents Project Manager

SERVPRO of Chesterfield, Richmond, Chesapeake, and Hampton•Chantilly, VA

11h•$65,000 - $75,000•Onsite

About The Position

Do you love helping people through difficult situations? Then don’t miss your chance to join our Arlington Franchise as our Contents Project Manager. In this position, you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”! Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is an efficient multi-tasker. If you have initiative and superb interpersonal skills, then you will thrive in this environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero! As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Requirements

Superb customer service track record
Effective written and oral communication
Experience in restoration and/or cleaning preferred.
High school diploma/GED
Ability to successfully complete a background check subject to applicable law
Valid Driver’s license with clean history

Responsibilities

Plan and execute pack outs, moves and cleaning projects for customers’ belongings while ensuring a high quality of service in all dealings with customers and clients.
Provide estimates and sell contents jobs
Educate customers on the job process
Maintain customer, client, subcontractor and crew communications
Create project schedules and budgets
Manage multiple jobs concurrently
Negotiate terms and set expectations with customers.