About The Position

8returns is a Berlin-based team helping online retailers improve the returns experience, increase exchanges instead of refunds, and reduce operational work. More than 400 brands use its returns platform, including Tommy Hilfiger, Reebok, Fielmann, and OACE. The Content Marketing Manager will be 8returns’ first full-time content specialist and will own content across channels, including LinkedIn, video, the website, and product launches. Most content will be in German. The role works directly with the founders and collaborates with Product, Sales, and Customer Success. The team emphasizes end-to-end ownership, few meetings, short decision paths, and direct feedback.

Requirements

  • Native-level written and spoken German; most content will be written in German.
  • Fluent English.
  • 1–3 years of experience in content, social media, or marketing.
  • Prior experience building an audience or growing an account.
  • High agency and ability to identify and complete work independently.
  • Strong writing skills and an understanding of what makes good content.
  • Ability to film and edit videos independently and willingness to appear on camera.
  • Strong knowledge of LinkedIn and short-form video.
  • Regular use of AI tools in daily work.

Responsibilities

  • Create short videos, including explainers, customer stories, and behind-the-scenes content about how the company works.
  • Manage the company’s LinkedIn presence and help the founders publish on their own profiles.
  • Write the newsletter and grow its readership.
  • Plan and create content for product launches and new features in collaboration with Product.
  • Work with Sales and Customer Success to identify topics and turn customer conversations into content.
  • Develop repeatable content formats and publish regularly.
  • Review content performance and adjust the approach based on results.

Benefits

  • Competitive salary.
  • Fully remote work with regular team meetups.
  • Responsibility from day one and the opportunity to lead content as the company grows.
  • Paid trial day.
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