Content Management Analyst

Wolters Kluwer • Philadelphia, PA

3d

About The Position

The Content Management Analyst supports the vision and execution of operational processes for managing, producing, and distributing digital content across Health’s existing and future products and content sets. Working under supervision and guidance from senior roles, the analyst focuses on a subsegment or like-group of content, assessing content structure and associated assets and liaising with internal product teams to support efficient, scalable content processes. These processes include tagging, transforming, and syndicating content to meet product and customer requirements. The role also supports collaboration among Operations, Product Segments, and Technology teams in support of the business’s content strategy and transformation work.

The analyst supports documentation of content workflows and requirements, evaluation of enrichment needs, content standards and catalog maintenance, ingestion testing, taxonomy and ontology use, and content syndication for assigned content sets.

Requirements

• At least 1 year of previous experience in production, editing, and digital/multimedia publishing.
• Understanding of content delivery on digital platforms.
• Understanding of the capabilities and constraints of web technologies, including HTML and style sheets.
• Understanding of healthcare-related content and digital products, including taxonomies and related ontologies.
• Skills with MS Office Suite, Adobe, and XML.
• Strong organizational, communication, and follow-up skills.

Nice To Haves

• Basic project management skills.

Responsibilities

• Work with product, technology, and operations teams to document existing content workflows, tagging structures, and product requirements, supporting content-processing improvements.
• Support technology and product teams in assessing enrichment needs and work with senior roles to recommend tagging improvements or enrichment automation.
• Support customer and user needs for product content by understanding required content-based features and functionality.
• Support defined standards and rulesets for content within an assigned group.
• Support maintenance of a catalog of Health content and associated assets.
• Support testing the ingestion of new content, receive feedback, and coordinate with senior roles on next steps to facilitate successful ingestion and rendering within the product.
• Support use of taxonomies and ontologies within an assigned content set, coordinating with senior roles to understand their application in content development and production workflows and their use by associated products.
• Support content syndication for assigned content sets.
• Support defined content management strategies.
• Support engagement around content production between Operations, Product Segments, and Technology teams.

Benefits

• Medical, dental, and vision plans
• 401(k)
• FSA/HSA
• Commuter benefits
• Tuition assistance plan
• Vacation and sick time
• Paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed