Content Management Analyst

Wolters Kluwer•Minneapolis, MN
•$44,500 - $75,950

About The Position

The Content Management Analyst supports the vision and execution of operational processes for managing, producing, and distributing digital content across Health’s existing and future products and content sets. Under supervision and guidance from senior roles, the analyst focuses on a segment or group of content, assessing its structure and assets and liaising with internal product teams to help ensure efficient, scalable processes for tagging, transforming, and syndicating content. The role supports content-based functionality that meets product and customer requirements and facilitates engagement among Operations, Product Segments, and Technology teams in support of the business’s content strategy and transformation work.

Requirements

  • At least 1 year of previous experience in production, editing, and digital/multimedia publishing.
  • Understanding of content delivery on digital platforms.
  • Understanding of the capabilities and constraints of web technologies, including HTML and style sheets.
  • Understanding of healthcare-related content and digital products, including taxonomies and related ontologies.
  • Skills with MS Office Suite, Adobe, and XML.
  • Strong organizational, communication, and follow-up skills.

Nice To Haves

  • Basic project management skills.

Responsibilities

  • Work with product, technology, and operations teams to document existing content workflows, tagging structures, and product requirements to support content-processing improvements.
  • Support technology and product teams in assessing enrichment needs and work with senior roles to recommend tagging improvements or enrichment automation.
  • Support customer and user needs for product content by understanding required content-based features and functionality.
  • Support defined standards and rulesets for content within an assigned group.
  • Help maintain a catalog of Health content and its associated assets.
  • Support testing the ingestion of new content, receive feedback, and coordinate with senior roles on next steps to enable successful ingestion and rendering in the product.
  • Support the use of taxonomies and ontologies within an assigned content set, coordinating with senior roles to understand their application in content development and production workflows and use by associated products.
  • Support content syndication for assigned content sets.
  • Support defined content management strategies.

Benefits

  • Medical, dental, and vision plans
  • 401(k)
  • FSA/HSA
  • Commuter benefits
  • Tuition Assistance Plan
  • Vacation and sick time
  • Paid parental leave
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