Content Governance Manager

Vanguard • Malvern, PA

4d • Hybrid

About The Position

The Content Governance Manager supports the effective use of firm approval capacity against Sales Channel Marketing priorities. The role connects business strategy, stakeholder demand, and approval execution to help maximize distribution opportunities and improve transparency, consistency, and speed across the Firm Approval process.

The position coordinates intake and review of content requests requiring firm approval, supports prioritization discussions, and communicates decisions and expectations to stakeholders. It submits content through firm-specific approval platforms and channels, monitors review status, follows up on outstanding approvals, and coordinates resubmissions when needed. The role also maintains expertise in firm-specific requirements and review processes, provides process guidance, and identifies opportunities to simplify and improve approval practices.

In partnership with Marketing Operations, the manager enhances workflow efficiency, reporting, automation, and process transparency. The role identifies trends and improvement opportunities, supports future-state operating model and governance enhancements, and contributes to documentation, training, and communications.

This position follows a hybrid work model requiring three days per week onsite at the Malvern, Pennsylvania office. Fully remote work is not available. Vanguard is not offering visa sponsorship for this position.

Requirements

• Minimum five years of related work experience.
• Undergraduate degree or an equivalent combination of training and experience.
• Strong organizational and project coordination skills.
• Ability to manage multiple priorities and stakeholders simultaneously.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to influence and collaborate across teams.
• Strong business judgment and decision-support capabilities.
• Ability to navigate ambiguity and competing business priorities.
• Ownership mindset focused on continuous improvement.
• Exceptional stakeholder management and relationship-building skills.
• Attention to detail balanced with a focus on strategic business outcomes.

Nice To Haves

• Three or more years of experience in marketing, sales enablement, operations, project management, or related business functions.
• Experience supporting intermediary, broker-dealer, or channel marketing programs.
• Knowledge of financial services marketing and content review processes.
• Experience with workflow management, intake, or prioritization processes.
• Experience partnering across marketing, sales, compliance, and operations organizations.
• Strong analytical and problem-solving skills.

Responsibilities

• Coordinate intake and review of content requests requiring firm approval.
• Maintain visibility into submission demand, firm capacity, business priorities, and approval timelines to support prioritization discussions.
• Partner with Sales Channel Marketing leadership to communicate prioritization decisions and manage stakeholder expectations.
• Help align firm approval capacity with strategic business objectives.
• Submit content through firm-specific approval platforms and channels.
• Monitor approval status, follow up on outstanding reviews, and coordinate resubmissions when required.
• Track approval timelines, bottlenecks, and upcoming submission opportunities.
• Serve as a primary point of contact for questions and escalations related to firm approval processes.
• Develop and maintain knowledge of firm-specific submission requirements and review processes.
• Partner with Key Accounts and Sales Channel Marketing leaders to validate and update firm requirements.
• Guide stakeholders on approval requirements, timelines, and process expectations.
• Identify opportunities to simplify and improve firm approval practices.
• Partner with Marketing Operations to improve workflow efficiency, reporting, automation, and process transparency.
• Identify trends, pain points, and opportunities to improve approval throughput and stakeholder experience.
• Support implementation of future-state operating model enhancements and governance practices.
• Contribute to ongoing documentation, training, and communication efforts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager