Consumer Salesforce Business Systems Analyst

Regions • Atlanta, GA

1d • $90,256 - $115,430 • Onsite

About The Position

At Regions, the Business Systems Analyst conducts business process analysis, needs assessments, and preliminary cost/benefit analysis to align information technology solutions with business initiatives. The position may serve as a liaison between the line of business and the Information Technology department. This role leverages Salesforce platform capabilities to support the consumer bank, translating business needs into scalable solutions and helping improve processes, analytics, data quality, and platform utilization.

Requirements

• High school diploma or GED and ten years of related experience, or a bachelor's degree and six years of related experience.
• Ability to plan, schedule, and execute multiple concurrent activities.
• Ability to use application programming interface (API) tools.
• Ability to work in a team environment.
• Complex working knowledge of systems and software development concepts, practices, and procedures.
• Advanced ability to research, analyze data, and derive facts.
• Excellent communication and customer service skills.
• Excellent organizational and analytical skills.
• Knowledge of applicable testing tools and effective implementation.
• Problem-solving and priority-management skills.
• Proficiency in Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
• Applicants must currently be authorized to work in the United States on a full-time basis; Regions will not sponsor work visas for this position.

Nice To Haves

• Banking or financial services industry experience.
• Experience providing application support, including troubleshooting.
• Experience with business intelligence tools.
• Experience creating relational database queries.
• Familiarity with agile and/or waterfall methodologies.
• Project management and testing experience.
• Salesforce experience.

Responsibilities

• Formulate specifications for moderately complex operating software programming applications or modify and maintain complex existing applications using engineering releases and program utilities.
• Analyze and evaluate existing or proposed systems and devise computer programs, systems, and related procedures to process data.
• Prepare charts and diagrams to assist in problem analysis and submit solution recommendations.
• Prepare program specifications and diagrams and develop coding logic flowcharts.
• Encode, test, debug, and install operating programs and procedures in coordination with computer operations and user departments.
• Review progress and evaluate results.
• Report inconsistencies to management and suggest problem resolutions and business process improvements.
• Leverage Salesforce platform capabilities to support the consumer bank.
• Gather, document, and translate business requirements into scalable Salesforce solutions.
• Identify opportunities to improve business processes through automation, optimization, and expanded use of Salesforce capabilities.
• Create and maintain reports, dashboards, and analytics to provide business insights and support data-driven decision-making.
• Perform data analysis, data validation, and data quality management to ensure the accuracy and integrity of Salesforce data.
• Monitor system performance, user adoption, and platform utilization, and recommend enhancements to maximize business value.
• Participate in after-hours and/or weekend on-call support rotations if required by the business group.

Benefits

• Paid vacation and sick time.
• 401(k) with company match.
• Medical, dental, and vision benefits.
• Disability benefits.
• Health Savings Account.
• Flexible Spending Account.
• Life insurance.
• Parental leave.
• Employee Assistance Program.
• Associate Volunteer Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level