Consumer Loan Professional

Mariner Finance•Fort Worth, TX

2d•$20 - $25•Onsite

About The Position

Mariner Finance is hiring a customer-facing, sales-oriented Consumer Loan Professional for its branch team. The role involves understanding customers’ financial needs, presenting lending solutions, managing account relationships, and contributing to branch success. The company seeks a motivated, coachable, competitive, and resilient candidate who is comfortable with outbound calls, building rapport, overcoming objections, and closing sales in a fast-paced environment. The position offers an hourly base salary of $20.00–$25.00, plus uncapped incentive bonuses. The job is office-based, and the employee must be physically present in the office. The listed schedule is Monday, Wednesday, and Thursday from 9:00 a.m. to 5:00 p.m.; Tuesday from 9:00 a.m. to 7:00 p.m.; and Friday from 9:00 a.m. to 5:30 p.m. Saturday hours may be required seasonally and as business needs require. The company may change schedules to address business needs, and hours depend on the business hours of the time zone serviced. The position requires a high school diploma or equivalent, at least one year of sales experience, and the ability to obtain any essential state-required licenses. A bachelor’s degree, one year of outbound calling experience, and experience in lending, consumer loans, or collections are preferred. The role includes processing loan applications and payments, handling customer account concerns, maintaining accurate records and a cash drawer, making daily deposits when required, and learning applicable consumer laws to ensure compliant actions. The company describes opportunities for growth, advancement, promotions, and raises, as well as company-provided leads and marketing support. The posting lists 15 days of paid time off and 11 public holidays. Additional benefits information is available on the company’s benefits website.

Requirements

At least 1 year of experience in a sales position.
High school diploma or equivalent.
Must be able to obtain any essential licenses required by the state.
Excellent written and verbal communication skills.
Ability to sustain or exceed individual sales goals.
Ability to leverage and learn new sales platforms and technologies.
Ability to complete work in a timely manner while maintaining accuracy.
Ability to handle multiple tasks and deadlines simultaneously.
Professionalism during challenging conversations.
Motivated, coachable, accountable, and team-oriented approach.

Nice To Haves

1 year of outbound calling experience.
Experience in lending, consumer loans, or collections.
Bachelor’s degree.

Responsibilities

Make outbound calls to develop business, follow up on opportunities, and support account relationships.
Support branch growth by meeting or exceeding individual and branch performance goals.
Build relationships with current and potential customers through respectful, solution-focused communication.
Consult with customers to understand their needs and identify appropriate lending options.
Process loan applications and gather required credit, income, and financial information.
Present loan solutions and available products clearly, confidently, and compliantly.
Educate customers on loan terms, payment expectations, account requirements, and available services.
Help customers resolve account concerns, make payment arrangements, and stay on track.
Contribute positively to customer service, credit quality, and branch profitability.
Process payments, maintain accurate records, support cash drawer responsibilities, and assist with daily operations.
Learn Federal, State, and Local Application Consumer laws to ensure compliant actions.
Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
Perform additional functions as needed based on market demand and branch staffing to provide consistent quality customer service.