Consumer Loan Professional

Mariner Finance•San Antonio, TX

2d•$20 - $25•Onsite

About The Position

Mariner Finance is hiring a customer-facing, sales-oriented Consumer Loan Professional for its branch team. The role works directly with customers to understand their financial needs, present lending solutions, manage account relationships, and support branch performance. The successful candidate is motivated, coachable, competitive, resilient, and comfortable with outbound calls, sales conversations, and a fast-paced environment. The position offers an hourly base salary of $20.00–$25.00, with uncapped incentive bonuses. The stated schedule is Monday, Wednesday, and Thursday from 9:00 a.m. to 5:00 p.m.; Tuesday from 9:00 a.m. to 7:00 p.m.; and Friday from 9:00 a.m. to 5:30 p.m. Saturday hours may be required seasonally and as business needs require. The Company may change schedules to address business needs, and hours depend on the business hours of the time zone served. The employee is required to be physically present in the office. Duties may change, and additional functions may be assigned depending on market demand and branch staffing.

Requirements

At least 1 year of experience in a sales position.
High school diploma or equivalent.
Highly motivated, with an interest in the consumer finance industry.
Ability to sustain or exceed individual sales goals.
Excellent written and verbal communication skills.
Ability to leverage and learn new sales platforms and technologies.
Ability to complete functions in a timely manner while maintaining accuracy.
Must be able to obtain any essential licenses required by the state.

Nice To Haves

1 year of outbound calling experience.
Experience in lending, consumer loans, or collections.
Bachelor’s degree.

Responsibilities

Make outbound calls to develop business, follow up on opportunities, and support account relationships.
Support branch growth by meeting or exceeding individual and branch performance goals.
Build relationships with current and potential customers through respectful, solution-focused communication.
Consult with customers to understand their needs and identify appropriate lending options.
Process loan applications and gather required credit, income, and financial information.
Present loan solutions and available products clearly, confidently, and compliantly.
Educate customers on loan terms, payment expectations, account requirements, and available services.
Help customers resolve account concerns, make payment arrangements, and stay on track.
Positively impact customer service, credit quality, and branch profitability.
Process payments, maintain accurate records, support cash drawer responsibilities, and assist with daily operations.
Learn Federal, State, and Local Application Consumer laws to ensure compliant actions.
Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
Perform additional functions as needed to provide consistent, quality customer service.