Consumer Loan Processor

Southside Bank•Tyler, TX

1d•Onsite

About The Position

The Consumer Loan Processor processes loan documents in accordance with approved policies and procedures. The role handles various types of loans, gathers and disseminates information, verifies transaction coding, assembles and reviews loan documentation, and ensures files contain accurate documents with appropriate signatures, dates, vesting, legal descriptions, and closing dates. The processor also responds to loan-processing inquiries, enters information into designated computer programs, and obtains additional information from outside sources as needed. The position requires knowledge of departmental policies and procedures and the financial institution’s products and services. It involves maintaining confidentiality, providing professional and courteous service, supporting team and company goals, and complying with bank policies, audit requirements, applicable laws and regulations, including BSA and anti-money laundering requirements, and the Bank’s Information Security Program. Routine duties are performed with minimal supervision using standard practices; the role also provides leadership by example and sharing knowledge. The position is based in an indoor office setting in Tyler Operations. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with availability for overtime as needed. The role requires remaining stationary for most of the time, operating a computer and other office machinery, occasionally moving around the office, and frequently communicating and exchanging accurate information with others.

Requirements

Associate’s degree or equivalent from a two-year college or technical school, or at least one year of related experience and/or training, or an equivalent combination of education and experience.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write information and respond to questions from managers, clients, customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry concepts.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret a wide range of technical instructions in mathematical or diagram form and work with abstract and concrete variables.
Proficient personal computer skills, including electronic mail, record-keeping, routine database activity, word processing, spreadsheets, and graphics.
Ability to handle multiple projects simultaneously.
Manual dexterity sufficient to reach and handle items and work with fingers, and ability to perceive attributes of objects and materials.
Ability to remain stationary for 90% of the time, occasionally move around the office, and constantly operate a computer and other office productivity machinery.
Ability to communicate frequently with others and exchange accurate information.

Responsibilities

Process various types of loans and collect and disseminate appropriate information.
Verify that loan coding is appropriate to each transaction.
Ensure loan files contain documents with proper signatures, dates, and other relevant information.
Assemble loan documentation and verify its accuracy, including vesting, legal descriptions, closing dates, and signatures.
Perform duties requiring knowledge of departmental policies and procedures and financial institution products and services.
Use office computers to input data and perform other activities.
Respond to telephone and written inquiries concerning loan processing and information.
Enter information from a variety of sources into designated computer programs with a high degree of accuracy.
Order additional information from outside sources as needed.
Maintain the confidentiality of sensitive Bank information.
Provide enthusiastic, professional, and courteous service to Bank customers and employees and maintain a positive, caring atmosphere consistent with the Bank’s mission, CORE Values, and Blue Book culture guide.
Participate in proactive team efforts to achieve departmental and company goals.
Abide by Southside Bank policies and procedures and comply with applicable audit policies and procedures.
Perform duties in compliance with applicable laws and regulations, including BSA and anti-money laundering laws, and the Bank’s Information Security Program.
Perform routine duties with minimal supervision using standard practices or procedures.
Provide leadership to others through example and sharing knowledge and skills.
Comply with safety policies, practices, and procedures, and report unsafe activities to a supervisor or Human Resources.
Perform additional duties as assigned or directed.