Consumer Loan Processor

United Federal Credit Union • Saint Joseph, MI

21h • Onsite

About The Position

The Consumer Loan Processor is responsible for supporting all equity and indirect loan processing activities, ensuring that loan applications are complete, accurate, and compliant with Credit Union guidelines and regulations. This role involves preparing documentation for underwriting and closing reviews, maintaining professional relationships with internal and external stakeholders, and processing both equity and indirect consumer loans. The Consumer Loan Processor will also evaluate and recommend improvements to departmental procedures and maintain knowledge of Credit Union products and services.

Requirements

• High school diploma or equivalent required.
• Minimum of one year’s experience in financial industry or real estate required.
• MLS registration required upon hire.
• Computer literacy.
• Detail oriented.
• Excellent oral skills.
• Good written communication skills.
• Positive attitude.
• Problem Solving
• Dealing with Ambiguity
• Time Management
• Demonstrates Courage
• Drive for Results
• Interpersonal Savvy
• Customer Focus
• Integrity and Trust
• Self-Development
• Business Acumen
• Ability to work under pressure.
• Proven problem-solving abilities.
• Ability to analyze and evaluate information
• Ability to interpret policies, guidelines, and regulations.
• Ability to concentrate in a multi-task environment.

Responsibilities

• Responsible for providing support for all consumer loan processing duties. Review loan applications for accuracy and completeness, clarify missing or questionable information, and prepare files for closing and funding. Communicate loan status to involved parties.
• Process, compile, and maintain documentation for indirect consumer loans, ensuring compliance with guidelines. Verify loan and membership documentation for accuracy and compliance prior to funding.
• Establish and maintain professional relationships with members, mortgage professionals, network dealers, and internal staff. Communicate with dealers to obtain accurate information during the application process and collect required documentation for consumer loan funding.
• Stay current with regulatory updates and complete required training as directed by management. Maintain a working knowledge of all Credit Union products and services related to both equity and consumer loans.
• Track dealer incentives and ACH funding for consumer loans, issue incentive checks, and maintain dealer reserve chargeback tracking and billing reports.
• Evaluate and recommend improvements to departmental processes and procedures for both equity and consumer loan operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED