Consumer Lending Sales Associate

Mariner Finance • Roseville, CA

2d • $18 - $30 • Onsite

About The Position

The Consumer Lending Sales Associate provides customer service and sales support at an assigned branch of Mariner Finance. The role helps customers identify loan options suited to their needs, processes and analyzes loan applications, and works to achieve individual and branch sales goals. It also involves contacting customers about past-due balances, maintaining a cash drawer, processing payments, and making deposits. The associate must follow applicable consumer lending laws and obtain required licenses to sell insurance products offered by the branch. Work is performed at the assigned branch location, and Saturday hours may be required seasonally or as business needs require.

The posted base salary range is USD $18.44–$29.51 per hour. The role is also eligible for a monthly incentive based on individual and company performance. The offered base salary within the range depends on job-related factors such as relevant skills, qualifications, experience, and internal equity.

Requirements

• At least one year of experience in a customer service or sales position.
• High school diploma or equivalent.
• Reliable transportation.
• Excellent written and verbal communication skills, including the ability to communicate effectively with customers and company personnel.
• Working knowledge of Microsoft Office or similar programs, and ability to learn financial services programs.
• Ability to complete essential duties and functions in a timely and accurate manner.
• Demonstrated problem-solving and interpersonal skills in demanding situations.
• Obtain applicable required licenses to sell insurance products offered to customers by the branch.
• Perform work-related tasks at the assigned branch location, except in an emergency as determined by the company in consultation with applicable regulatory agencies as necessary.

Nice To Haves

• Cash handling, selling, and/or collecting experience.
• Some college coursework.
• Bilingual fluency in Spanish and English.

Responsibilities

• Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and presenting available sales products.
• Process credit loan applications and analyze credit and financial information for current and potential customers.
• Contact customers with past-due balances to offer possible solutions and resolve delinquency.
• Meet or exceed individual and branch goals related to sales of company products and services.
• Learn and comply with applicable federal, state, and local consumer application laws.
• Maintain a cash drawer, process payments, and deliver daily deposits to specified financial institutions as required.
• Perform additional functions as needed based on market demand and branch staffing to provide consistent customer service.

Benefits

• The posting states that full-time employees receive a benefits package and provides a link for benefits information; specific benefits are not listed.
• Competitive monthly incentive based on individual and company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED