Consumer Insights Coordinator

Mane USA • Parsippany, NJ

7d • Onsite

About The Position

MANE is hiring a Consumer Insights Coordinator to support the Consumer Insights department with internal and client-based consumer product and market research projects. Based at MANE’s Creative Center in Parsippany, New Jersey, the role supports recruitment, study fielding, and report creation. Responsibilities include maintaining MANE’s proprietary Consumer Insights Panel, coordinating panelists and incentives, conducting tests at the CI center and in-use settings, preparing test results, and supporting the CI team as needed.

Requirements

• Bachelor’s degree.
• Minimum 1–2 years’ experience in consumer insights, market research, or analytics; preferably within fast-moving consumer goods (FMCG).
• Basic knowledge of the design and execution of quantitative consumer and product research studies.
• Statistical skills, familiarity with statistical packages, and the ability to create and interpret data.
• Analytical mindset and ability to think beyond the current task.
• Time-management skills.
• Strong attention to detail and accuracy.
• High initiative and action orientation; efficient, proactive, independent, and able to self-manage and meet deadlines.
• Strong written and oral communication skills.
• Strong analytical and critical-thinking skills.
• Curiosity to uncover consumer who, how, and why.
• Strong interest in new products, innovation, and the fragrance industry.
• Proficiency with Microsoft Office, particularly PowerPoint and Excel.
• Familiarity with or ability to quickly learn MANE CI tools.
• Creative thinking, entrepreneurial spirit, teamwork, and customer focus.

Nice To Haves

• Sensory experience or knowledge.

Responsibilities

• Maintain MANE’s proprietary Consumer Insights Panel.
• Recruit participants for internal panel tests, including initial recruitment, rescheduling, and cancellations.
• Track panelist attendance and compensation in a panelist database.
• Field internal panel tests at the MANE CI center, including neat sniff tests, booth tests, and on-site in-use tests.
• Maintain incentives, including ordering and tracking distribution.
• Download and format internal test results for delivery to the Project Owner, including initial analysis where applicable.
• Maintain the CI Retain Storeroom and discard test products as necessary.
• Purchase market products needed for panel tests.
• Support the CI team as needed.

Benefits

• Generous paid time off plan.
• Paid holidays.
• Annual year-end shutdown.
• Annual and bi-weekly 401(k) contributions.
• Tuition reimbursement.
• Paid parental leave.
• Employee assistance programs.
• Discretionary annual bonus based on individual and company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level