Consumer Insights Coordinator

Mane USA • Parsippany-Troy Hills, NJ

7d • $60,000 - $68,000

About The Position

MANE is hiring a Consumer Insights Coordinator to join its team at the Creative Center in Parsippany, New Jersey. The role provides internal and client-based project support to the Consumer Insights department, including recruitment, fielding, and report creation for consumer product and market research studies. The coordinator maintains MANE’s proprietary Consumer Insights Panel and supports the team as needed.

The position requires a bachelor’s degree and 1–2 years of experience in consumer insights, market research, or analytics, preferably in fast-moving consumer goods. Candidates should have basic knowledge of designing and conducting quantitative consumer and product research studies, statistical skills, and familiarity with statistical packages and data creation and interpretation. Sensory experience or knowledge is a plus.

The successful candidate is detail-oriented, proactive, efficient, analytical, curious, and able to manage time and deadlines independently. Strong written and oral communication, critical thinking, customer focus, teamwork, and interest in new products, innovation, and the fragrance industry are also emphasized. Proficiency in Microsoft Office, particularly PowerPoint and Excel, and the ability to learn MANE’s Consumer Insights tools are expected.

The anticipated annual salary range is $60,000–$68,000. The role is eligible for a discretionary annual bonus based on individual and company performance. MANE offers a generous PTO plan and other benefits, including paid holidays, an annual year-end shutdown, annual and bi-weekly 401(k) contributions, tuition reimbursement, paid parental leave, and employee assistance programs.

Requirements

• Bachelor’s degree.
• Minimum 1–2 years of experience in consumer insights, market research, or analytics; preferably in fast-moving consumer goods (FMCG).
• Basic knowledge of the design and execution of quantitative consumer and product research studies.
• Statistical skills, familiarity with statistical packages, and ability to create and interpret data.
• Analytical mindset and ability to think beyond the current task.
• Strong time-management skills, attention to detail, and accuracy.
• Initiative, efficiency, proactivity, and ability to self-manage and meet deadlines.
• Strong written and oral communication skills.
• Strong analytical and critical-thinking skills.
• Curiosity about consumer behavior, including who, how, and why.
• Strong interest in new products, innovation, and the fragrance industry.
• Proficiency in Microsoft Office, particularly PowerPoint and Excel.
• Familiarity with MANE Consumer Insights tools or ability to learn them quickly.
• Creative thinking, entrepreneurial spirit, teamwork, and customer focus.

Nice To Haves

• Experience in fast-moving consumer goods (FMCG).
• Sensory experience or knowledge.

Responsibilities

• Maintain MANE’s proprietary Consumer Insights Panel.
• Recruit participants for internal panel tests, including initial recruitment, rescheduling, and cancellations.
• Track panelist attendance and compensation in a panelist database.
• Conduct internal panel tests at the MANE Consumer Insights center, including neat sniff tests, booth tests, and on-site in-use tests.
• Maintain incentives, including ordering and tracking their distribution.
• Download and format internal test results for delivery to the Project Owner, including initial analysis where applicable.
• Maintain the Consumer Insights Retain Storeroom and discard test products as necessary.
• Purchase market products needed for panel tests.
• Support the Consumer Insights team as needed.

Benefits

• Generous paid time off (PTO) plan.
• Paid holidays.
• Annual year-end shutdown.
• Annual and bi-weekly 401(k) contributions.
• Tuition reimbursement.
• Paid parental leave.
• Employee assistance programs.
• Eligibility for a discretionary annual bonus based on individual and company performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level