CO Consumer Flex Loan Processor

MERITRUST CREDIT UNION•Broomfield, CO

13d•$27 - $33•Onsite

About The Position

The CO Consumer Flex Loan Processor efficiently and accurately processes direct loan applications submitted by the lending team, indirect dealer partners, and third-party vendors. The role reviews and verifies applications, prepares documentation, and supports timely loan funding while following internal policies and applicable regulatory requirements. The processor acts as a liaison among underwriting, dealer partners, third-party vendors, internal departments, and members to support a smooth lending experience. The position supports direct-loan closings and processes dealer and vendor loan packets, coordinates loan documentation and funding, handles dealership ACH transactions, and assists with funding-related questions. It also communicates with members to gather items needed to close loans, perfect liens, or open accounts; provides loan-processing support to staff; and researches and corrects transactions on member and dealer accounts. The role is expected to maintain confidentiality, provide professional service, and cross-sell applicable credit union products and services to new members where appropriate.

Requirements

High school diploma or GED.
At least 1–2 years of experience in loan processing, preferably in indirect lending or auto finance.
Experience in financial services, specifically consumer lending.
Understanding of consumer lending practices and indirect lending workflows.
Knowledge of loan documentation requirements and verification procedures.
Awareness of regulatory compliance standards, including Truth in Lending and Fair Lending.
Proficiency with loan origination systems and core banking systems, such as Symitar or Meridian Link, or equivalent.
Proficiency with Microsoft Office Suite.
Strong attention to detail and organizational skills.
Excellent verbal and written communication abilities.
Ability to work in a fast-paced, deadline-driven environment.
Ability to identify and resolve issues with loan documentation or processing workflows and implement effective solutions.
Professionalism and a strong commitment to member service.

Nice To Haves

Additional coursework or certification in finance, business, or consumer lending.
Loan-processing experience in indirect lending or auto finance.

Responsibilities

Adhere to lending compliance guidelines and maintain confidentiality in credit union matters.
Cross-sell applicable products and services to new members where appropriate.
Support the Sales Team by pre-closing, verifying supporting documents, scheduling, and processing direct loans within allotted timeframes.
Schedule closing appointments with members and branches when applicable.
Deliver accurate loan documents to branch staff for in-person closings or directly to members through DocuSign.
Audit and process loan packets from dealers and third-party vendors within allotted timeframes.
Process and maintain ACH transactions with dealerships.
Pay incentives and disburse loan proceeds to dealers and third-party vendors.
Send accurate funding and delay notices to dealers, third-party vendors, and loan officers.
Communicate with dealers and third-party vendors, provide necessary documents, and assist with funding questions or concerns.
Support dealers and third-party vendors with funding-related needs and explain MCU program specifics as needed.
Build and maintain positive relationships with internal and external members through excellent service and interpersonal skills.
Communicate with members and follow up to gather items needed to close loans, perfect liens, or open accounts.
Assist MCU staff with loan-processing questions.
Research, correct, and complete necessary transactions on member and dealer accounts efficiently and accurately.
Perform other duties as assigned.
Maintain a professional appearance and courteous attitude representing the credit union.