Consulting Services Account Specialist

Red Hat•Remote US TX, TX

7d•$172,020 - $275,360

About The Position

The Consulting Services Account Specialist 3 leads the delivery and resolution of varied, non-routine, complex services sales engagements, exercising independent judgment and creative solutioning. The role works with account teams to drive comprehensive, long-term services account strategies; mentors junior team members; coordinates across internal Red Hat functions; and sets objectives aligned with regional sales targets. The specialist drives consulting, training, and Technical Account Manager (TAM) business in selected accounts, develops customer relationships at executive and practitioner/IT levels, and collaborates with sales, services, technical, and specialist teams on proposals and solutions. The role generates opportunities, negotiates and closes agreements, reports sales metrics, identifies follow-on business, and supports customers’ successful adoption of Red Hat technology. The salary range is $172,020–$275,360, inclusive of base pay and target incentive compensation. Actual offers depend on qualifications. Compensation may also include bonus, commission, and/or equity. For Remote-US locations, the range may vary by location. The role may involve contact with confidential or sensitive customer information, which must be handled according to Red Hat policies and applicable privacy laws.

Requirements

At least 3 years of experience in Services Sales, or at least 5 years of experience in Services Delivery with a proven record of extending or expanding delivery engagements.
Demonstrated knowledge of solution development, including consulting, training, and support offerings.
Comprehensive knowledge of budget cycles, procurement processes, and contract vehicles.
Ability to articulate the business value of complex technical concepts to business stakeholders.
Strong internal and external communication skills, primarily by phone, video conference, and in person.
Proven record of meeting and exceeding revenue and sales bookings targets.
Strong organizational skills and ability to work independently and manage multiple projects simultaneously.
Demonstrated experience closing large, solution-oriented opportunities.
Expertise in specialty, consultative, and solution selling and business development, aligning customer needs with solutions to drive sales and close deals.
Familiarity with CRM systems and ability to enter lead data regularly for results tracking.
Ability and willingness to travel 25–50%.
Ability to handle confidential or sensitive customer information in accordance with Red Hat policies and applicable privacy laws.

Responsibilities

Strategically drive new consulting, training, and Technical Account Manager (TAM) business in selected accounts in close partnership with account, technical, and specialist teams.
Build professional relationships with customers at executive and practitioner/IT levels.
Work with cross-functional Sales and Services teams to develop proposals and Red Hat solutions.
Generate new opportunities through existing relationships, lead generation, and presentations at marketing events.
Negotiate terms, pricing, and contracts and advance opportunities through closure.
Accurately and promptly report revenue and opportunity forecasts, pipeline, opportunity status, challenges, and needs.
Coordinate with delivery and account teams to identify follow-on business between delivery projects.
Orchestrate Red Hat solutions to support customers’ successful adoption of Red Hat technology and address business-critical needs.
Mentor junior team members, coordinate across internal Red Hat functions, and set objectives aligned with regional sales targets.