Consultant III

WellSky • Overland Park, KS

4d

About The Position

The Consultant III leads the implementation of solutions, ensuring successful deployment, customization, and adoption. The role combines project management skills and technical knowledge to collaborate with clients and internal teams and deliver high-quality implementations on time.

The Consultant III advises clients on configuration and advanced solution features, helps align solution capabilities with business objectives, and delivers tailored training. The role also supports project delivery through status reporting, forecasting, resource and effort estimates, timesheet oversight, and issue management. The position includes resolving configuration issues, mentoring junior consultants, and supporting escalations and new-hire training.

Requirements

• Bachelor's degree or equivalent work experience.
• At least 4–6 years of relevant work experience.
• Willingness to travel up to 25% based on business needs.
• Willingness to work additional or irregular hours as needed.
• Must follow applicable security policies and procedures to safeguard company and client information.
• Must be able to sit and view a computer screen for extended periods.

Nice To Haves

• At least 5–10 years of experience in the Home Health field.
• Proficiency with Salesforce, including reporting, case management, and workflow tracking.
• Experience with billing processes and/or revenue cycle management within healthcare settings.
• Experience with WellSky solutions.

Responsibilities

• Partner with project managers to plan and execute solution implementation tasks in alignment with client objectives.
• Lead requirements-gathering sessions, analyze current solution workflows and designs, and validate that implementation tasks address gaps.
• Provide recommendations to client executive teams on using solution capabilities to meet objectives, address challenges, and create efficiencies.
• Advise clients on solution configuration and advanced features to optimize user experience.
• Deliver advanced training on solution functionalities, tailoring the approach to diverse user needs.
• Resolve most solution configuration issues and mentor junior consultants by supporting escalations and training new hires.
• Maintain project statuses in project management tools and report on project health, risks, and milestones to internal stakeholders and client executive teams.
• Manage project forecasting, including resource utilization and effort estimates; ensure timely timesheet submissions; and oversee issue and case management.
• Perform other assigned job duties.

Benefits

• Medical benefits with prescription coverage, dental, and vision benefits.
• Mental health support through an Employee Assistance Program (EAP).
• Paid time off and 13 paid holidays.
• 100% vested 401(k) retirement plan.
• Educational assistance up to $2,500 per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior