Consultant III

WellSky • Overland Park, KS

3d

About The Position

The Consultant III leads implementation of solutions by ensuring successful deployment, customization, and adoption. The role applies project management skills and technical knowledge to collaborate with clients and internal teams and deliver high-quality implementations on time. The Consultant advises clients on solution configuration and advanced features, leads requirements gathering and workflow analysis, and delivers tailored training. The role also resolves configuration issues, mentors junior consultants, and manages project reporting, forecasting, resources, and issue and case management.

Requirements

• Bachelor's degree or equivalent work experience.
• At least 4–6 years of relevant work experience.
• Willingness to travel up to 25% based on business needs.
• Willingness to work additional or irregular hours as needed.
• Must follow applicable security policies and procedures to safeguard company and client information.
• Must be able to sit and view a computer screen for extended periods.

Nice To Haves

• At least 5–10 years of experience in the Home Health field.
• Proficiency with Salesforce, including reporting, case management, and workflow tracking.
• Experience with billing processes and/or revenue cycle management in healthcare settings.
• Experience with WellSky solutions.

Responsibilities

• Partner with project managers to plan and execute implementation tasks in alignment with client objectives.
• Lead requirements-gathering sessions, analyze current solution workflows and designs, and validate that implementation tasks address identified gaps.
• Use knowledge of business workflows to recommend ways client executive teams can leverage solution capabilities to meet objectives, address challenges, and create efficiencies.
• Advise clients on solution configuration and advanced features to optimize user experience.
• Deliver advanced training on complex solution functionalities, adapting the approach to diverse user needs.
• Resolve most solution configuration issues, support escalations, mentor junior consultants, and train new hires.
• Maintain project statuses in project management tools and report on project health, risks, and milestones to internal stakeholders and client executive teams.
• Manage project forecasting, including resource utilization and effort estimates; ensure timely timesheet submissions; and oversee issue and case management.
• Perform other assigned job duties.

Benefits

• Medical and prescription, dental, and vision benefits.
• Mental health support through EAP.
• Generous paid time off and 13 paid holidays.
• 100% vested 401(k) retirement plans.
• Educational assistance up to $2,500 per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level