Consult Coordinator

Johns Hopkins University•Baltimore, MD

2d•$17 - $30•Onsite

About The Position

The Pathology Department is seeking a Consult Coordinator to perform duties related to accessioning second-opinion and confirming consult cases. The coordinator correctly identifies, obtains, and enters patient demographics, clinical impressions, and insurance billing information. The role involves interaction with consult coordinators, pathologists, pathology assistants and residents, laboratory technicians, medical transcriptionists, administrative assistants, medical records and surgical pathology archivists, couriers, clinicians, and patients. The coordinator works cooperatively in a team environment, completes responsibilities promptly and accurately, provides a high level of customer service, and follows applicable policies, work rules, and procedures.

Requirements

High school diploma or equivalent.
Experience in a medical office environment or equivalent experience.
Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula.

Nice To Haves

Successful completion of a Medical Terminology Training course.

Responsibilities

Receive and set up consult cases, ensuring slides, blocks, and paperwork match.
Check for and obtain billing information.
Accurately accession second-opinion and confirm cases and enter billing information.
Print slide labels, barcode-label paperwork, and enter information for online ordering of special and immunohistochemical stains.
Monitor and file tissue blocks and unstained slides.
Provide backup telephone coverage and follow up on requests, questions, or concerns while adhering to policies, work rules, and Johns Hopkins standards for service excellence.
Mail reports, enter data in Pathology Data Systems and the Federal Express Shipping system, and package slides for return to the originating institution.
Amend reports as needed.
Use established procedures to identify discrepancies in patient medical records and report corrective action to the Quality Assurance Coordinator.
Transport slides and materials within Reed Hall and to Weinberg.