Remote | Consular Officer / Passport Specialist — $50–$70/hour

24-Mag • New York, NY

8h • Remote

About The Position

This is a remote consulting opportunity for former U.S. Department of State Consular Officers, Passport Specialists, Passport Adjudicators, or comparable professionals with experience in passport and citizenship matters. The role applies professional expertise to AI training and evaluation initiatives focused on U.S. passports, citizenship, nationality, and related documentation. Prior experience with AI training projects is not required.

The consultant will review realistic applicant questions, develop structured evaluation criteria, and assess AI-generated responses for factual accuracy, completeness, relevance, and practical usefulness. Topics include passport eligibility and applications; lost, stolen, or damaged passports; identity documentation and name changes; applications for minors and custody considerations; and citizenship documentation for people born abroad or living outside the United States.

The engagement is freelance/contract, fully remote, and limited to candidates based in the United States. The expected commitment is 20–30 hours per week for a short-term project, with candidates prepared to begin promptly. Compensation is $50–$70 per hour. Work is conducted independently in an asynchronous project environment, with written assessments and actionable feedback delivered in collaboration with the project team.

Requirements

• Former U.S. Department of State experience in a passport agency or consular section.
• Previous experience as a Passport Specialist, Passport Adjudicator, Consular Officer, or in a comparable Department of State position.
• At least 1 year of professional experience adjudicating or advising on passport or citizenship matters.
• Strong working knowledge of U.S. passport eligibility and application requirements.
• Practical understanding of citizenship and nationality rules relevant to passport issuance.
• Experience reviewing passport applications and assessing identity or citizenship supporting documentation.
• Knowledge of complex applicant situations, including lost, stolen, or damaged passports; name changes; minors; and custody-related considerations.
• Familiarity with citizenship documentation for individuals born abroad or residing outside the United States.
• Ability to identify inaccurate, incomplete, or outdated passport and citizenship information and apply procedures to complex circumstances.
• Strong analytical reasoning, attention to detail, and excellent written communication skills.
• Ability to explain complex passport or citizenship procedures clearly and provide structured, actionable written feedback.
• Strong organisational skills and ability to work independently in a remote project environment.
• Must be based in the United States.
• Availability to begin promptly and commit 20–30 hours per week.

Nice To Haves

• Experience identifying document fraud or reviewing potentially fraudulent identity documentation.
• Experience preparing informational guides, FAQs, procedural checklists, or training materials.
• Experience assisting diverse applicant populations, including non-English-speaking customers.
• Experience with document fraud detection, identity verification, or passport-related training materials.

Responsibilities

• Review sample questions about U.S. passports, citizenship, nationality, and documentation requirements for realism and relevance.
• Identify unclear, incomplete, or unrealistic applicant scenarios and recommend improvements.
• Develop evaluation criteria for accurate responses about passport eligibility and application requirements.
• Assess guidance concerning lost, stolen, or damaged passports, name changes, identity documentation, and supporting evidence.
• Review citizenship and nationality guidance, including cases involving minors, custody considerations, applicants born abroad, and applicants residing outside the United States.
• Develop structured rubrics for evaluating the accuracy, completeness, and relevance of responses.
• Evaluate AI-generated responses, identify factual inaccuracies, procedural omissions, outdated guidance, and unclear explanations, and recommend corrections.
• Prepare written feedback and document evaluation criteria, relevant passport procedures, and citizenship documentation considerations.
• Complete assigned reviews independently in an asynchronous project environment while maintaining accuracy, consistency, and professional written communication.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed