Construction & Warranty Coordinator (Contract)

Dream•Regina, SK

About The Position

Homes by Dream is looking for a Construction & Warranty Coordinator to join their team on a 12-month contract. This role will provide support coordinating construction and warranty efforts through in-house and contract labour for new home construction. The successful candidate will play a critical role in ensuring the timely delivery of finished home products to customers. The ideal candidate is passionate, dedicated, a great multi-tasker, enjoys working with people, and has over 3 years of experience in a coordinator position with a residential homebuilder. They should be proactive, consider the bigger picture, thrive on driving improvement and efficiency, and understand the importance of meeting customer needs on time. Strong written and verbal communication skills, exceptional organization, attention to detail, and a team-oriented approach are essential. This is an opportunity to take on responsibilities, build on existing skills, and contribute to team goals in a fast-paced, dynamic, and fun work environment.

Requirements

Post-Secondary education in Construction Management or similar designation from a recognized institute.
3+ years of experience in a coordinator position with a focus on construction.
Strong computer application skills with proven proficiency in MS Office.
Advanced knowledge of the construction build process and local building code requirements.
Strong verbal and written business communication skills.
Proactive and creative problem-solving skills.

Nice To Haves

Experience with a residential home builder.
Experience with JDE Home Builder/Hyphen.

Responsibilities

Scheduling and coordinating warranty on applicable stages of home construction, including preparing and maintaining construction/warranty schedules and evaluating progress issues.
Assisting to identify and resolve issues in normal operations and managing communication for schedule disruptions, providing reporting and metrics as required.
Communicating with Construction Manager and/or Leadership regarding concerns about construction progress and being proactive with finding solutions.
Acting as the main point of contact for homeowners regarding warranty assistance and requests via phone and email.
Acting as a liaison between the homeowner, warranty team, and trades to resolve service calls.
Coordinating and scheduling repairs and warranty work, issuing purchase orders when required.
Communicating and coordinating construction seasonal items to homeowners.
Tracking budgets, preparing and maintaining logs, acquiring additional documentation (e.g., engineering reports), and generating written correspondence to homeowners.
Tracking data and warranty requests in CRM (BuildPro) and JDE Homebuilder.
Preparing, printing, and monitoring trends and gaps using reports to address ongoing issues or concerns with the Construction and Warranty teams.
Establishing and maintaining relationships by working closely with external vendors and various internal departments as the liaison.
Logging all issues pertaining to residences in the construction/service program (BuildPro).
Setting follow-ups with trades and teams to ensure work completion.
Coordinating meetings with service and construction managers to review and update to-do lists.
Assisting site staff in organizing work related to home construction.
Organizing and coordinating necessary paperwork for suppliers & sub-trades, including creating material lists, reviewing orders, issuing purchase orders, and change orders.
Building relationships and working closely as the liaison with external vendors, sub-contractors, and various internal departments.
Assisting with other projects as required.