Warranty coordinator
Pro-Tops•Matthews, NC
•Onsite
About The Position
FMA is looking for someone to oversee the administration and management of warranty claims and related processes within construction projects that meet quality standards and are free from defects during the warranty period. The position involves coordinating with various stakeholders, including clients, contractors, subcontractors, and vendors, to address warranty issues promptly and efficiently. About FMA: We offer premium construction services to assist our clients in building their dream homes through an exceptional experience.
Requirements
- Project Coordination Experience: Prior experience in project coordination, overseeing schedules, budgets, and resources.
- Customer Service Skills: Experience providing excellent customer service, addressing client inquiries, and resolving issues effectively.
- Administrative Roles: Previous roles involve documentation management, scheduling, and coordination.
- Proficiency in standard Microsoft software
Nice To Haves
- Bachelor's Degree: Preferred in construction management, engineering, business administration, or related field.
Responsibilities
- Timely Resolution of Warranty Claims
- Accuracy and Documentation
- Communication
- Quality Assurance
- Invoicing
- Cost Management
- Training and Development
- Customer Satisfaction
- Continuous Improvement
- Weekly & monthly reports
- Strategic Planning: Provide financial insights and analysis to support strategic decision-making and long-term planning.
Benefits
- Company car
- Dental insurance
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- 401(k)
- 401(k) matching
- Opportunity for advancement
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
