Warranty Coordinator

Butler Machinery Company • Fargo, ND

4d • Onsite

About The Position

Butler Machinery Company is seeking a detail-oriented Warranty Coordinator to support our warranty and parts claims processes across multiple product lines. In this role, you will register warranty coverage, process claims, maintain accurate records, and ensure financial accuracy related to warranty and extended service agreements. If you have a passion for the construction and agriculture industries, enjoy working independently but still in a team environment, and are eager to continue learning and advancing throughout your career, you will be right at home with our team at Butler.

Requirements

• Bachelor’s degree in a business-related field preferred, or equivalent of related work experience/training.
• Proficient computer skills in a Microsoft Suite & Windows environment.
• Effective oral and written communication skills.
• Demonstrated organizational skills and high attention to detail.
• Disciplined to work independently with minimal supervision.
• Good problem solving and prioritizing skills.
• Ability to multitask in a fast-paced environment.

Nice To Haves

• Experience in the Construction and Ag industry preferred but not required.

Responsibilities

• Registers, purchases, and invoices all warranty and extended agreements.
• Sets up machines and attachments in vendor and internal systems to reflect warranty coverages.
• Process parts claims by investigating and gathering information to provide best opportunity for approval.
• Manages questions, documents, and reports as they pertain to warranty and parts claiming.
• Code parts/warranty claims invoices and credit memos to drive consistent accounting.
• Manages accounting and financials of warranty and parts claiming related processes.
• Works within and promotes vision, mission, and values of BMC.
• Performs other duties as assigned.

Benefits

• 10% Annual Retirement Employer Contribution, with an additional 5% Discretionary Employer Contribution
• Health Insurance – 3 plan options
• Health Savings Account – Employer contribution up to $1,300/year
• Dependent Care Flex Spending Account
• Dental Insurance – 2 plan options
• Vision Insurance
• Basic Life/AD&D and Supplemental Life Insurance
• Employer-paid Short-Term Disability Coverage – 60% of base pay/salary
• Long-Term Disability Coverage
• Maternity / Paternity Benefits
• Holidays
• Paid Time Off (PTO)
• 401(K) Plan
• Employee Assistance Program (EAP) – including Health Coaching
• SmartDollar – employer-paid financial planning program
• Legal Shield/ID Shield products
• Voluntary Benefit options - Cancer Insurance/Accident/Hospitalization

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree