Construction Technology Field Technician

Empire Cat•Reno, NV

13d

About The Position

The Construction Technology Field Technician installs, troubleshoots, and repairs telematics devices and components, performs hardware and software updates, and provides intermediate troubleshooting for digital and analog electronics, electrical wiring, and related mechanical systems. The technician travels to customer locations, including construction, mining, and landfill sites, and communicates with clients about installation, repair, and update status. The role includes preparing service reports, maintaining company vehicles and equipment, following safety and company policies, and developing trusted client relationships. The technician may perform complex installations for multiple product lines, help train new technicians, complete preventive maintenance, and assist other technicians with grade control installations. The position requires independent work planning, use of company business systems, product-specific training, and regular communication with managers, peers, and clients. Travel may involve overnight stays, extended trips, evenings, weekends, and after-hours work. This is a safety-sensitive position. Work takes place in field environments and may involve electrical hazards, moving machinery, extreme temperatures, outdoor weather, and loud noise. Safety equipment, including eye protection and hearing protectors, is required when operating machinery and tools.

Requirements

High school diploma or General Education Degree (GED), with proof.
A minimum of 2–3 years of experience with common automotive systems and equipment.
Ability to achieve MSHA certification.
Current driver's license.
Ability to speak, read, comprehend, and write in English.
Strong computer and phone skills, including email, texting, Microsoft Office applications, and internet use.
Ability to use a laptop to access and maintain work orders, use email, order parts, perform software updates, locate installation and repair data, and complete registry editing.
Ability to read and interpret electrical system diagrams.
Knowledge of analog and digital sensors and their application in augmenting GPS data.
Ability to troubleshoot electrical wiring on heavy equipment.
Knowledge of multimeters and testing voltage, current, and continuity.
Knowledge of GPS and telematics device functionality and applications.
Intermediate mechanical skills, knowledge of fabrication practices, and ability to use hand and portable power tools.
Adequate communication skills to schedule and explain repairs, maintenance, and updates to clients.
Ability to work collaboratively in a team-oriented manner and independently make decisions.
Ability to travel to remote locations, stay overnight, and work weekends and after hours.
Ability to use hands and fingers and to talk and hear; frequently sit, stand, walk, reach, climb or balance, squat or kneel, crouch or crawl, and drive for long periods.
Ability to lift and/or move up to 50 pounds.
Required vision abilities include close vision, peripheral vision, depth perception, and distance vision.

Responsibilities

Install, troubleshoot, and repair telematics devices and components.
Perform hardware and software updates.
Troubleshoot digital and analog electronic components, electrical wiring, and related mechanical systems.
Travel to client locations, including construction, mining, and landfill sites.
Prepare detailed service reports and submit them to the billing department promptly.
Maintain the company vehicle and equipment in optimal condition.
Work safely and follow applicable safety policies, company policies, procedures, and standards.
Perform complex installations for two or more product lines.
Assist with training new technicians.
Maintain required personal tools.
Use company business systems to research, place orders, and track job-related activities.
Assist Technicians I and III with grade control installations as needed.
Follow standard operating procedures and perform preventive maintenance as needed.
Schedule own work for efficiency and effectiveness when the service planner is absent.
Develop client relationships that build trust in the company brand.
Complete product-specific training as instructed.
Communicate with managers, peers, and appropriate contacts to clarify instructions, resolve technical issues, and discuss job scope and progress.
Maintain acceptable attendance and uphold corporate values.