Construction Project Management Lead

Lutron Electronics Co., Inc•Los Angeles, CA

4d•Remote

About The Position

Lutron is seeking a Construction Project Management Lead to join its Commercial Projects & Services (CPS) Team, supporting the North American commercial project business. The role is home-based in either the San Francisco or Los Angeles market and involves regular travel across the Western United States, from the Rocky Mountains to the West Coast. The position oversees a portfolio of large-scale commercial projects involving current and legacy lighting control systems, window system solutions, and smart-building products. The Lead manages complex projects from solution design through commissioning, final programming, training, handover, and post-occupancy support, while addressing technical, operational, and customer challenges. The role aims to achieve successful project outcomes, customer satisfaction, service revenue growth, and long-term client relationships. This is a customer-facing role involving collaboration with Lutron’s Area Sales, Engineering, Customer Service, Pre-Sales, and Operations teams, as well as rep agencies, distributors, contractors, architects, engineers, lighting designers, and owners. Site meetings, walk-throughs, and other jobsite visits are part of the work. Candidates must reside in San Francisco or Los Angeles, be able to travel regularly within the assigned territory, hold a valid U.S. driver’s license, and be authorized to work in the United States without current or future visa sponsorship. The expected annual base pay is $107,000–$123,000 in San Francisco or $96,000–$112,000 in Los Angeles; compensation elsewhere varies by market. Lutron Services Co., Inc. is a subsidiary of Lutron Electronics, a worldwide provider of lighting control and shading solutions.

Requirements

Bachelor’s degree in Engineering, Business Administration, or a related field.
If work experience is under 10 years, a minimum cumulative GPA of 3.00 is required.
At least 4 years of project management experience demonstrating success leading large-scale, complex projects.
Willingness to travel up to 25% of the time and regularly within the assigned territory.
Valid U.S. driver’s license.
Must reside in San Francisco, California, or Los Angeles, California.
Must be authorized to work in the U.S. without requiring Lutron to sponsor a work visa now or in the future.

Nice To Haves

Construction industry experience.
Advanced commercial and contract negotiation skills.
Proficiency in Microsoft Office Suite and Salesforce or other project management tools.
People management experience.

Responsibilities

Develop and apply a full technical understanding of Lutron’s commercial lighting control and window system portfolio.
Design and oversee customized lighting and controls solutions aligned with client requirements, operational goals, and industry best practices.
Learn and apply new technologies and processes to address technical and logistical challenges.
Represent Lutron at all levels of construction project meetings.
Drive resolution of problems and challenges at customer jobsites.
Lead end-to-end delivery of complex lighting control, shading, and smart-building projects, from design through commissioning and handover.
Develop and manage project plans, schedules, resources, budgets, submittals, and risk mitigation strategies to meet customer milestones and quality standards.
Serve as the primary point of contact for key accounts and build trusted relationships with owners, developers, consultants, contractors, and facility teams.
Manage commercial post-sale activities, including contract negotiations, project profitability, and service agreements.
Own customer satisfaction and retention through regular business reviews, proactive issue resolution, and ongoing engagement.
Grow service revenue by identifying upgrade, retrofit, maintenance, and expansion opportunities while maintaining a healthy sales pipeline.
Develop and deliver training, coaching, and capability-building programs for partner project managers and delivery teams.
Oversee service billing and accounts receivable, including timely invoicing, payment collection, and account reconciliation.
Collaborate with Sales, Engineering, Customer Success, Field Services, and Operations to resolve risks, address capability gaps, and achieve successful customer outcomes.
Visit rep agencies, specifiers, customers, and jobsites throughout the Western United States.