Construction Coordinator

Wyyerd Group LLC•Gilbert, AZ

About The Position

The Construction Coordinator leads client communications, vendor outreach, and issue resolution across the East Valley and Tucson regional territories. The role is based out of the East Valley office and divides time equally between office correspondence and field visits. The coordinator serves as the primary contact for external inquiries about active and completed construction projects, and provides hands-on solutions for complex cases outside standard warranty guidelines. The position description notes that management may modify, add, or remove duties as necessary.

Requirements

  • Professional background in site operations, field services, utility operations, or specialized customer support.
  • Willingness and capability to travel regularly throughout the East Valley and regional Tucson locations for site meetings.
  • Strong written and oral communication skills for professional interaction with public inspectors, contractors, and property owners.
  • Strong conflict resolution capabilities and a practical approach to solving non-standard warranty claims.
  • Active driver's license required for site evaluations and regional travel.

Responsibilities

  • Process and respond to written messages and email inquiries from contractors, homeowners, and city inspectors across the East Valley and Tucson regions.
  • Serve as the primary contact for external inquiries regarding active and finished construction projects.
  • Maintain detailed records of concerns, ensure prompt resolution, and provide progress updates to internal departments.
  • Conduct field visits in assigned areas to evaluate and resolve client issues beyond normal warranty coverage.
  • Take accountability for high-priority or escalated requests requiring site assessments, mediation, and resolution.
  • Conduct joint site reviews with homeowners, service providers, or local public officials to address complex matters.
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