Conference Services Manager
About The Position
Omni Hotels & Resorts is seeking a Conference Services Manager for the beautiful Barton Creek Resort & Spa! Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2025. This position is eligible for both the Omni Sales Incentive Plan, and Omni's Work From Home Program! Omni Hotels & Resorts values our associate’s work/life balance and supports WFH options for our specific sales, service, revenue management and leader roles. After 90 days of employment, Convention Services Managers will be eligible to earn 1 WFH day. Please note, this program is at the sole discretion of the GM/DOSM, and has additional guidelines to adhere to.
Requirements
- Minimum one year planning experience, preferably in a hotel or resort.
- Must have working knowledge of Excel, Word, Outlook, PowerPoint.
- Must be organized and detail oriented with ability to multitask.
Nice To Haves
- College degree preferred, work experience can substitute for education.
- Delphi experience is also a plus.
Responsibilities
- Coordinate a detailed schedule of programs to include the following: meeting set-up, audio/ visual requirements, room reservations, food & beverage and special functions.
- Lead client through all aspects of planning resulting in a complete, detailed program.
- Act as Barton Creek's liaison between client and staff.
- Recommend full usage of facility services to client. CSMs must be up-to-date on current pricing and operational procedures.
- Prepare detailed banquest event orders thorugh Delphi for use by client and operational staff.
- Prepares budget estimates for each group.
- Prepares detailed meeting room and function room diagrams for operational areas.
- Attend weekly resume meeting to discuss upcoming programs with Department Heads.
- Monitor client's program while on property to ensure a well-run meeting. Tracks daily progress and relates any changes to the group's agenda to appropriate departments.
- Attend bi-weekly Group Pickup led by Director of Revenue Management.
- Attend department meetings and other company required trainings.
- Complete other duties as assigned by management.
Benefits
- Omni Sales Incentive Plan
- Omni's Work From Home Program (eligible after 90 days of employment, 1 WFH day)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
