Conference Services Manager
About The Position
Sodexo is seeking a Conference Services Manager to join our team at a client site in New York, NY. This role oversees the planning and execution of meetings and events, working closely with clients and internal teams to ensure exceptional service. The ideal candidate is organized, detail-oriented, and experienced in event planning and management systems. A background in hospitality and large-scale event production is preferred. This position plays a key role in delivering a seamless and elevated meeting experience while fostering a culture of service and innovation. SodexoMagic SodexoMagic is the joint venture partnership between NBA Hall of Famer, Earvin “Magic” Johnson, and Sodexo. As a certified minority company, we deliver food, facilities management and integrated services to corporations, healthcare facilities, K-12 schools, colleges and universities and aviation lounges. This strategic alliance between Magic Johnson Enterprises and Sodexo, Inc., enables us to deliver creative solutions to our clients along with our local partners throughout the communities we serve.
Requirements
- An Associates Degree or two years equivalent experience
- A positive, can-do attitude, and possess excellent organizational skills and attention to detail for efficient, personalized client service.
- Identify trends and areas for improvement, offering recommendations to management.
- Synthesize and present data to assist management in understanding activity volume and optimizing event organization.
- Exhibit professional verbal and written communication skills for client interactions.
- Manage time effectively and be proficient in Microsoft Office, Outlook, PowerPoint, and Excel.
- Minimum Education Requirement - Associate's Degree or equivalent experience
- Minimum Management Experience - 2 years
- Minimum Functional Experience – 1 year
Nice To Haves
- A background in hospitality and large-scale event production is preferred.
Responsibilities
- Ensure all meeting rooms are clean, fully operational, and ready for scheduled meetings.
- Assist guests with connecting to and using conference room technology.
- Coordinate room reservations and confirm that scheduled guests and meetings are expected for the upcoming week.
- Oversee catering orders throughout the building and assigned floors, ensuring timely delivery and proactively managing any delays or issues.
- Respond to emails promptly to address immediate requests and provide exceptional customer service.
- Manage the events calendar to prevent double bookings, ensure accurate scheduling, and maintain compliance with space usage guidelines.
Benefits
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
