Conference Service Attendant

Pyramid Global Hospitality•College Station, TX
•Onsite

About The Position

The Conference Service Attendant is responsible for setting up, breaking down, and maintaining conference rooms at the Texas A&M Hotel and Conference Center in College Station, Texas. The role supports guest requests, keeps conference equipment and storage areas in good condition, and may assist in other job classifications as directed by an immediate superior. The position involves substantial physical activity, including moving and assembling conference equipment, cleaning rooms, and performing minor equipment maintenance. This is a full-time position of 30 or more hours per week, depending on the business forecast. Schedules and days of work vary with event needs. Candidates must be available for Texas A&M football game days, Ring Days, graduations, other high-occupancy events, weekends, and holidays. Overtime may be expected when business levels require it. Morning shifts or open availability are preferred. Compensation is $13 per hour plus service-charge payout, which averages $13–$18 total per hour depending on business levels; pay is biweekly. Team members are expected to provide Howdy Hospitality and follow the property’s Aggie Path of P.R.I.D.E.: Positivity, Respect, Integrity, Dedication, and Excellence. The role requires basic English reading ability, general computer skills related to audio/video setup, attention to detail, and the ability to meet the stated physical demands. Pyramid Global Hospitality describes itself as an equal opportunity employer committed to diversity and inclusion.

Requirements

  • Read basic English for daily expectations.
  • General computer skills related to audio/video setup.
  • Able to lift 50 pounds to a maximum height of 60 inches on a regular basis.
  • Able to perform the physical tasks described, including moving equipment and carts, bending, kneeling, walking, and pushing carts.
  • Able to work variable hours, including weekends and holidays, and be available for high-occupancy special events.
  • Strong attention to detail.

Nice To Haves

  • Morning shift availability or open availability is preferred.

Responsibilities

  • Follow safety procedures to maintain a safe working environment.
  • Assemble and arrange conference equipment in rooms according to client needs.
  • Disassemble conference rooms at appropriate times and move tables, chairs, risers, and other equipment to storage.
  • Respond to guest requests in the conference center.
  • Maintain conference equipment, including checking chairs and tables and securing fittings.
  • Perform minor maintenance on conference equipment using tools and cordless equipment.
  • Count and take inventory of equipment.
  • Keep storage areas clean and unobtrusive, and store equipment in appropriate locations.
  • Sweep, mop, and vacuum as needed, including walking to vacuum rooms.
  • Assist in other job classifications when directed by an immediate superior.

Benefits

  • 401(k) with company match and immediate vesting after 90 days of service.
  • Access to free wellness platforms, including SupportLinc and Ramsey SmartDollar, for the employee and household members.
  • Extensive training programs for hospitality and non-hospitality skills.
  • Pet insurance discounts.
  • Discounts at hundreds of properties in the Pyramid Global portfolio.
  • Medical, dental, vision, and supplemental benefits, including identity theft, legal assistance, and life insurance, for eligible full-time associates.
  • Tuition or education reimbursement eligibility after 12 months of service.
  • Paid time off.
  • Retirement benefits.
  • Employee discounts at hundreds of U.S. and international properties.
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