Conference Catering Attendant

CNA•Arlington, VA

6d•Onsite

About The Position

CNA is hiring a Conference Catering Attendant for its Facilities and Office Services division. The position supports the Conference Operations team by setting up, serving, and breaking down food and beverage offerings for conferences and events, with the goal of providing guests with a high-quality hospitality experience. The role receives and checks catering deliveries, prepares and arranges food and beverage displays, and ensures stations are ready before events. During and after events, the attendant replenishes stations, assists guests, cleans and resets event areas, and maintains catering pantries and equipment. The position also stocks coffee, tea, and conference room refrigerators, and orders, receives, and stores supplies as needed. This position is not eligible for telecommuting or hybrid work arrangements. An occasional flexible work schedule may be possible at the Manager’s discretion. The role requires the ability to lift up to 30 pounds, walk and perform physical tasks such as receiving deliveries and cleaning, and push or pull catering carts and furniture. The successful candidate must be able to obtain and maintain a Secret security clearance and ServSafe certification.

Requirements

High school diploma or equivalent.
At least 1 year of relevant experience in hospitality, conference support, catering, or a related function.
Strong interpersonal skills and ability to work in a team environment.
Ability to handle multiple tasks with little to no loss in productivity or efficiency.
Strong organizational skills and ability to adapt to last-minute changes or guest requests.
Demonstrated ability to provide excellent customer service.
Food and beverage knowledge, including health and safety standards and hygiene protocols.
Demonstrated professionalism and reliability, and ability to work a flexible schedule, including some overtime.
Ability to lift up to 30 pounds.
Ability to walk and perform physical activities such as receiving deliveries and cleaning.
Ability to push or pull catering carts and furniture into place.
Ability to obtain and maintain a Secret security clearance.
Ability to obtain and maintain ServSafe certification.
Ability to work onsite; telecommuting and hybrid work arrangements are not available.

Responsibilities

Receive catering deliveries, check them for accuracy, and respond promptly to issues.
Prepare food for buffet displays, including setting up sternos and chafers and replating food.
Arrange tables, linens, utensils, plates, napkins, signage, and food displays according to event specifications.
Brew coffee and ice down drinks and other items provided in-house.
Ensure food and beverage stations are ready before events begin.
Replenish buffet stations and attend to guest needs.
Maintain cleanliness and organization throughout events.
Clear tables, remove dishes, and properly store leftover items.
Clean event areas and reset them for future functions.
Provide courteous and professional assistance to guests and address special requests promptly and efficiently.
Follow food safety standards and hygiene protocols.
Monitor, clean, and restock catering pantries; clean dishes, countertops, sinks, and equipment after meetings and events; and store items away.
Keep equipment clean and report problems and necessary repairs to the manager.
Empty garbage bins when necessary.
Stock coffee and tea supplies in galleys daily, including bean-to-brew coffee systems.
Stock conference room refrigerators with beverages and other supplies as needed.
Order galley and catering supplies as needed; receive, unpack, and properly store supplies.
Perform other duties as assigned.