Catering & Conference Services Manager

GATE•Ponte Vedra Beach, FL

About The Position

Ponte Vedra Inn & Club and The Lodge & Club are seeking an experienced and motivated Catering & Conference Services Manager to support catering, conference services, social events, and group functions across the resorts. The role sells, plans, coordinates, and executes catering events while serving as the primary client contact throughout the planning process. Working with resort leadership, clients, vendors, and operational departments, the manager helps ensure seamless event execution, guest and member satisfaction, and achievement of departmental revenue goals.

Requirements

At least two years of experience in catering, conference services, event planning, hospitality sales, or a related area.
Strong organizational, multitasking, and time-management skills.
Proficiency with computer applications and business systems.
Excellent written, verbal, and interpersonal communication skills.
Knowledge of food and beverage service, banquet operations, event planning, and hospitality standards.
Fluency in reading, writing, and speaking English.
Ability to stand and walk for extended periods during events.
Ability to work indoors and outdoors in varying weather conditions.
Ability to lift, carry, and move items weighing up to 50 pounds.
Availability to work a flexible schedule, including evenings, weekends, holidays, split shifts, and extended hours based on business needs.

Nice To Haves

College degree in Hospitality Management, Business, Marketing, or a related field.

Responsibilities

Sell, coordinate, and execute assigned catering events, social functions, corporate meetings, and group programs from initial planning through completion.
Serve as the primary point of contact for clients, providing timely communication, proactive guidance, and exceptional service.
Conduct site tours, respond to inquiries, prospect for business, and maintain client relationships to generate repeat and referral business.
Prepare Banquet Event Orders (BEOs) and other event documentation, ensuring accurate communication of details to operating departments.
Coordinate menus, beverage selections, rental equipment, event logistics, timelines, vendor requirements, and special requests.
Maintain knowledge of resort offerings and identify revenue opportunities through menu enhancements, upselling, and customized recommendations.
Monitor event guarantees, deposits, attendance projections, staffing needs, and contractual requirements, ensuring deadlines are met.
Maintain accurate event records and promptly communicate updates and changes to affected departments.
Participate in planning, BEO, departmental, and operational meetings, including daily stand-ups.
Provide on-site event management and coordinate with clients, vendors, and resort departments to support successful event execution.
Develop and maintain strong working relationships with clients, members, vendors, colleagues, and resort departments.
Keep informed about catering, conference, wedding, and hospitality trends and incorporate ideas that enhance guest experience and revenue opportunities.
Support departmental leadership with administrative responsibilities and additional assignments as requested.
Perform other duties as assigned.

Benefits

Competitive pay
Paid time off, including vacation, holidays, and sick time
Medical, dental, vision, life insurance, and disability coverage for eligible team members
401(k) with company match
Flexible scheduling opportunities
Complimentary parking and employee dining café
Five-Diamond service training and professional development opportunities
Certifications and continuing education opportunities
Complimentary uniform dry-cleaning services
Career growth and advancement opportunities throughout Gate Hospitality Group
Preferred lodging rates
Discounted golf and select recreational amenities